Philips DreamWisp Nasal CPAP Mask

Subject: Not a huge fan
Pros. Top hose connection. Soft side.

Cons. Just odd having this little thing around my nose. I didn't sleep well with it on and went back to nasal pillow. Just ordered full mask hoping something works...

Got DreamWisp mask on 6/7/2019. Used till today 6/15.Looked like a good idea since I am as side sleeper and I liked the top hose connection and two paths for air to flow into the nose...Two big problems I have encountered:
1-It appears that the two tubes on the side of face are not allowing enough air pressure as I seem to struggle to get enough air....Never had this problem with any other mask.
2-The nose cover has severely irritated the nose and left serious indentation and red marks on bridge of nose..Tried two different sizes medium and large-both with same results....Never had that problem with other nasal masks I tried....I loosened straps up but not much help.

Subject: Could not breathe
I received my DreamWisp mask yesterday. I fit it yesterday afternoon and noticed then that air did not flow through it easily even before I connected it to my CPAP. Once connected, air flow improved marginally as the machine ramped. Last night, I used it for 5 hours, but I struggled to breathe through that entire time. I simply could not get sufficient air through it while breathing through my nose. I repeatedly awoke breathing through my mouth (something I never do) and dry in ways I could not imagine. Ultimately, I gave up on the DreamWisp and went back to my Airfit 10. Breathing is good!

This morning, I again tried to simply breath through the DreamWisp mask disconnected from the CPAP. And again, the air would not come.

I am an "active" sleeper. I tried the DreamWisp mask hoping it would stay in place as I moved from back to side to back through the night as my AirFit 10 moves regardless of adjustment. On the plus side, the DreamWisp appeared to stay in place as I moved. Of course, that's of little importance because the mask failed of its essential purpose of directing air into my nose.

I have already taken advantage of RespShop's return policy and will be trying a different mask very soon.

I am sorry that mask did not work for you. I hope the new mask works well for you!

Subject: Horrible
This mask has some of the worst design flaws I’ve ever seen. Besides the bottom straps pushing up into and absolutely crushing my earlobes, the nasal mask leaves horrible raw sores on/under/around my nose. The magnetic clips sit directly on my earlobes, effectively crushing them. I had to stop wearing earrings. The mask also whistles from the vent holes on top of my head and I can hear it all night. I tried 3 different sizes and have had the same results with all of them. It’s just a crappy design. Cpap masks are already uncomfy and annoying, but this is hands down the worst mask I’ve tried.

Hi there, we're sorry this mask did not work out for you. Please make sure to use our 30 day mask assurance program if you haven't already. It is applicable within 30 days of receiving your mask, and once in a 6 month period. If not used we can provide store credit towards a different mask for you. Thank you.

Subject: Loss of force
This mask was AWFUL and the downsides were completely unexpected. Just as background, I am using a ResMed bi-pap machine. I have been using bi-pap for less than a year so I am still trying to find the perfect mask. I usually use a Philips dreamwear nasal cushion mask, which is okay. It sits under your nose without inserting prongs in your nose or utilizing a large mask to cover your nose and mouth. Despite the dreamwear’s unobtrusive design, it somehow magically pushes air up into your nose. I am not sure how it works, it must be magic. The problem with the dreamwear is when you lay on your side the nasal cushion slides off-center slightly causing a small piece of plastic to cover one nostril and you also get excess air blowing into your eye causing dry eye. As you can imagine it is quite difficult to breathe and sleep with only one nostril.

Therefore I purchased the Philips DreamWisp mask in hopes that its larger profile would prevent slippage and suffocation… but boy was I wrong. When my new Dream Wisp mask arrived I used the quick release to easily pop off the dreamwear mask and pop on the Dream Wisp. I placed it on my head, tightened the straps, and powered up the machine. What I immediately found was a loss of force. Air was still coming into my nose but it was like it had zero force behind it. The whole point of bipap is to have force to slam the air up your nose in a satisfying experience, but not with the Dream Wisp. I even tried tightening the headgear and switching out the nasal piece for different size cushions but it never got better. I never even got to assess the comfort level of this mask because I was unable to breathe with it. I honestly thought a big nasal mask like the dream wisp would be stronger than the dream wear nasal pillow, but I was very very wrong.

Hi there, I'm very sorry that this mask did not work for you. Please note we have a 30 day mask assurance program which is applicable once every 6 months. We can provide you store credit towards a different mask as long as this has not already been used in the last 6 months. Thank you.

Subject: comfortable but caused chaffing and visible wound to the bridge of my nose
I was so wanting this to be a great mask. It was very comfortable at first. However after two nights i have serious chaffing on the bridge of my nose that have turned in to scabs.

I am sorry this mask did not work for you. Please contact our office and we can help you with what steps are available. Thank you

Subject: Leaky and noisy
I ordered a new mask and headgear but it only fit over my nose, as opposed to my former full face mask. But it tried it and found it to have a great deal of leakage resulting in a very noisy experience. I am not using it.

I am sorry to hear this. If you like to contact our office we can help with the Mask Assurance - Satisfaction Guaranteed. Here is the link to review. https://www.respshop.com/mask_assurance.php