Contact & shipping
We ship from both coasts for an expedited experience.
Most orders arrive within 2–4 days.
Questions? Our respiratory therapists are here to help.
- Washington
- Fast Shipping
- Delaware
Talk to a real person
How would you like to reach us?
Mon – Fri · 6 AM – 4 PM PT
Live Chat
Chat with Us
Fax
866-936-3730
Mailing address (correspondence only): RespShop, 9215 151st Ave NE, Redmond, WA 98052
Where we ship from
Your order ships from the warehouse closest to you.
With one warehouse on each coast, your CPAP supplies spend less time in transit.
- Free shipping on orders $75+
- Free shipping for life after $300
West Coast
Washington
East Coast
Delaware
Need it out the door today? Guarantee it with Rush Handling.
Order by 3PM PT and we'll ship it the same business day. If we miss it, your $5 is refunded automatically, even if the delay was waiting on a prescription. Covers processing only, not carrier transit time.
Send us a Message
Fill out the form and a real human on our team will get back to you within one business day. For faster help, call 866‑936‑3754 or start a live chat.
CPAP experts ready to help.
With exclusive deals, recommendations, and support at every step of your CPAP journey our in-house respiratory therapists are here for you.
- Certified respiratory therapists
- Live chat assistance · median reply 47 sec
- Phone support and ordering 5 days a week
- Deals, recommendations, and re-supply reminders
5 experts online
Available now
"What motivates me most is helping those who need it the most. There’s nothing more rewarding than seeing patients grow in their confidence and understanding of sleep therapy"
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Frequently Asked Questions.
What is my estimated delivery date?
We ship from both coasts for an expedited experience, so your order leaves from the warehouse closest to you. Delivery time depends on the day your order ships and the shipping method you choose at checkout.
- Standard Ground: in-stock orders placed Monday to Friday ship the same business day and arrive within 2–4 days.
- Next Day Air: orders placed before 4PM local time ship the same day and arrive the next business day. Orders placed after 4PM ship the next business day.
- 2nd Day Air: orders placed before 4PM local time ship the same day and arrive in 2 business days. Orders placed after 4PM ship the next business day.
- Special orders: ship 1–3 business days after the order date and arrive about 2 weeks from the order date.
Local time means 4PM ET for orders shipping from our East Coast warehouse and 4PM PT for orders shipping from our West Coast warehouse.
Shipments travel Monday through Friday. Severe weather, carrier interruptions and federal holidays can cause delays. You can read our full Shipping Policy here.
Can you process my order faster?
Yes! Add Rush Handling for just $5 and your order will be packed and ready to leave our warehouse the same business day, guaranteed.
- Priority processing: your order moves to the front of the line and is handed to the carrier the same business day.
- Guaranteed or your money back: if your order doesn't leave our warehouse on time, your $5 is refunded automatically, even if the delay was waiting on a prescription.
- Easy to add: select Rush Handling in your cart before checkout.
Please note: Rush Handling speeds up processing time only. It does not change carrier transit time, which depends on the shipping method you choose at checkout. For the fastest delivery, combine Rush Handling with 2nd Day Air or Next Day Air.
Order cutoff times are listed in our Shipping Policy.
Do you have a Brick & Mortar store?
We're an online-only store and don't have a retail storefront. We ship from both coasts for an expedited experience, and most orders arrive within 2–4 days
Where do you ship from?
We ship from both coasts for an expedited experience: our East Coast warehouse and our West Coast warehouse in Washington State. Your order ships from the one closest to you.
Want to know more?
Check our Shipping Policies here
