CPAP Mask 30-Day Guarantee Program
Return your mask in 30 days if you don't like it!
Purchasing a mask can be one of the most difficult parts of the buying process. With our 30 day return policy, you can buy any CPAP mask, and if the style, size, or overall comfort are wrong, you can return the OPENED mask for 100% store credit towards a new mask within 30 days, or you can return any UNOPENED mask for 100% refund. You can use our worry-free program to help you find the best size and style of mask that will maximize the effectiveness of your sleep apnea therapy.
If you are a first-time purchaser trying to find the best mask, please contact our customer service department and our knowledgeable and professional staff will help you make the best selection for your needs. Finding a mask can be the most difficult part of your therapy and we want to make it a positive experience for you! Please be sure to check our size gauge on each mask for an accurate fit.
How Do I Use My 30 Day Guarantee?
- Please give us a call at 866-936-3754 and have your order number ready. This helps us assist you faster.
- A RespShop team member will ask if the mask has been opened. This helps us determine whether to refund your order or issue store credit.
- If the mask is unopened, we'll provide a full refund (minus shipping costs and discounts) to your original payment method.
- If the mask is opened, we'll issue you 100% store credit (minus shipping costs and discounts) to your RespShop account. This credit can be used towards another mask purchase.
- No RespShop Account? No problem! If you don't have an account, we'll help you find another mask and apply your store credit to that purchase.
- Please note that you can only use the 30-Day Guarantee once every 6 months.
Unopened masks are eligible for a 100% refund to the original credit card or PayPal account. Opened masks are eligible for 100% store credit, which is good for 12 months.
How Do I Use My 30 Day Guarantee?
- Please give us a call at 866-936-3754 and have your order number ready. This helps us assist you faster.
- A RespShop team member will ask if the mask has been opened. This helps us determine whether to refund your order or issue store credit.
- If the mask is unopened, we'll provide a full refund (minus shipping costs and discounts) to your original payment method.
- If the mask is opened, we'll issue you 100% store credit (minus shipping costs and discounts) to your RespShop account. This credit can be used towards another mask purchase.
- No RespShop Account? No problem! If you don't have an account, we'll help you find another mask and apply your store credit to that purchase.
- Please note that you can only use the 30-Day Guarantee once every 6 months.