Our O2 Rental Features
Low cost
Lower cost, the same quality!
Free Round Trip Shipping
We offer free round trip shipping on all Oxygen Concentrator rental orders. This means we will cover the shipping costs for both delivery and return of the rental machine.
Full technical support
Got a question? Full technical support regarding your rental via online chat, or simply give us a call. Contact us
No-hassle renting procedure
Monthly rental charge will be billed to your credit/debit card.
Fully sanitized & New Parts
The rental machines are all fully sanitized. Whole new replacement filters, nasal cannula, and supplies will be provided by us.
Low Mileage
All our rental products are not older than 2 years. We are committed to give you a fresh product to ensure machine quality.
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FAQ
Everything You Need to Know About Your Rental Oxygen Concentrator
What is the minimum rental period for Oxygen Concentrators?
One month.
How do you clean the O2 machines?
Returned oxygen concentrators undergo a thorough inspection, resetting, and cleaning process, including filter replacement and disposal of returned cannulas. Machines are also sanitized and left untouched for at least seven days before being shipped to the next customer.
Do O2 machines come with nasal cannulas and oxygen supply tubing?
Yes, one 15ft nasal cannula oxygen supply tubing will come with your rental O2 machine. You can purchase more from here.
All About Payments, Purchasing, Insurance, and Availability
Do you charge insurance?
No, we only accept credit & debit cards. You may wish to consult your insurance provider regarding reimbursement.
Do you accept credit card, debit card, or PayPal?
Our monthly charge system supports credit and debit cards.
Do you take FSA/HSA cards for rental orders?
No. Currently we only take credit cards and debit cards as the payment method for rental orders.
Is this program available to international customers?
No, currently we only allow orders from the U.S. (excluding US Territories).
How do you charge me for the following months?
RespShop charges the credit/debit card on file every month from the initial order date. If the card has expired, please contact us promptly to update your information.
Why can't I find the PayPal Checkout for Rental?
Our monthly charge system only supports credit and debit cards at this moment.
What if I want to buy the machine after a few months of rental?
We do not offer this option at this time.
Why do you need to collect a deposit?
The deposit for the rental machines is held to cover any damages or non-return of the equipment. Once the rental period is over and the machine is returned in good condition, the deposit is refunded.
Everything You Need to Know About Machine Issues
What if the O2 machine is broken due to manufacturer defects?
Don't worry, we will replace it for you!
What if I break or lose the machine?
You will be charged up to 80% of the new machine price, as per Resphop's policy.
What if I lose the machine parts that need to be returned?
You will be charged the listed website price of the part and $20.00 for manuals, as per Resphop's policy.
Have more questions regarding our rental program? Contact us now.
Rental Policy
Prescription Required
Prescription Required
We require a prescription for all rental Oxygen machines. If you have purchased a machine at Respshop.com before, please let us know. We may already have your prescription on file. If not, you can fax it to us at 1-866-936-3730 or email us at sales@respshop.com. We must have a copy of your prescription before we ship your rental. We can also contact your physician directly.
Rental Period
Rental Period
Please be advised that our minimum rental period is 1 month. Rental period is rounded up to the nearest month. For instance, if you keep the machine for 2 months and 1 day, you will be charged for 3 months. The rental period is calculated from the order date until the return drop-off date. Please note that we do not offer refunds for charged monthly costs. We have included a 10-day grace period to account for transit time before charging the next month's rental fee.
Shipping Address
Shipping Address
We only ship rental machines to credit card billing addresses due to security reasons. We ship to all 50 states. *We do not ship to the US Territories. Free shipping is limited to only the contiguous 48 States with USPS Flat Rate or UPS Ground shipping.
What If the Machine Is Damaged When It Is Returned?
What If the Machine Is Damaged When It Is Returned?
The rental machine must be returned in good condition without any defects. We highly suggest taking pictures of any marks or defects upon receiving the machine and sending them to us for our records. For rental machines that are lost or returned damaged, Respshop may charge up to 80% of the cost of a new machine. Please note that Respshop reserves the right to make the final determination of the machine's condition.
Rental Deposit Required
Deposit Required
When placing an order, we will charge the machine rental fee, a one-time setup fee, and a deposit to your credit/debit card. The deposit amount may vary based on the machine you select. Starting from the second charge, you will only be billed the monthly rental fee. Once the machine is returned, we will proceed to refund the deposit to you. When placing an order, we will charge the machine rental fee, a one-time setup fee, and a deposit to your card. The deposit amount may vary based on the machine you select. Starting from the second charge, you will only be billed the monthly rental fee. Once the machine is returned, we will proceed to refund the deposit to you.
About your credit/debit card:
Customers are required to provide a credit or debit card under their name with a matching billing/shipping address. The card must have an expiration date of at least 3 months away. Customers are advised to contact us promptly for an update if their card is about to expire. PayPal and FSA/HSA cards are not accepted as payment methods for rental orders.
When placing your order, please ensure that your card has sufficient fund to cover the monthly rental fee, a one-time setup fee, and the deposit. If there isn't enough fund available, your order might experience delays or could even be canceled. In the event that the monthly rental charge is declined, our team will promptly contact you to address the issue. If transactions cannot be processed on time and we are unable to contact you for the return procedure, your deposit may not be returned in order to cover the cost of the machine.
When placing your order, please ensure that your card has sufficient fund to cover the monthly rental fee, a one-time setup fee, and the deposit. If there isn't enough fund available, your order might experience delays or could even be canceled. In the event that the monthly rental charge is declined, our team will promptly contact you to address the issue. If transactions cannot be processed on time and we are unable to contact you for the return procedure, your deposit may not be returned in order to cover the cost of the machine.