ResMed AirFit N30i CPAP Mask Replacement Cushion

Subject: Horrible
This was redesigned without any notice. The design is horrible. It falls apart when sleeping, has no instruction on how to clean the new filter in it. When the filter doesnt entirely pop out (every night leaving me to fumble in the dark to put it back in) the filter also sometimes partly pops out creating a leak which then causes me to get a lung full of water that built up due to the massive leak. Whoever redesigned this and plunked the same part number on it should be fired.

I am so sorry this did not work for you! We do have a Mask Assurance policy so please call us so we can find something that works better for you.
Your Respshop Team

Subject: Don't buy
New cushion with quieter tech had a little piece. That pops out. If you don't know what it is, in the trash is it goes. Found out the hard way.

Hi there, after further investigation, the Quiet air vent actually can be washed. After washing with mild liquid detergent and rinsing well, shake the Quiet Air vent to remove any excess water. Leave the components to air dry (out of direct sunlight). Change entire nasal cushion when discolors and not washable.

Subject: N30i cushion old version
Please bring back the former version of this cushion!! The new version has too many leaks and dries my eyes out. After a year of trying to to fund the perfect CPAP mask it's disconnected! This is a matter of quality of life!

Hi there, unfortunately ResMed has stopped producing the older version of this cushion, but we can definitely forward your suggestion to the manufacturer. You may want to consider trying the P30i cushion instead: https://www.respshop.com/cpap-masks/parts/cushions-pillows/nasal-pillows/resmed-airfit-p30i-pillow-cushion-p-1344.html, or switching to a similar mask, the Dreamwear: https://www.respshop.com/cpap-masks/nasal/respironics-dreamwear-nasal-mask-p-982.html

Subject: AirFit N30i CPAP replacement mask.
In the past I have used the N30i with the original vent and a great night of sleep resulted. The "new" updated vent is terrible. I feel like I am suffocating. My sleep score has dropped into the low 80's from the very high 90's! Mask seal has dropped from 19/20 to 3 or 4/20. Do not understand why the vent was changed and hope they will go back to it or at least one that has a better air flow.

I am so sorry this did not work for you. Please contact us so we can help you make another choice.
Your Respshop Team

Subject: Airfit N30i cpap nasal mask
I was surprised to see so many poor reviews of this product as I have experienced a wonderful change of experience from my prior nasal pillow set up. The nasal pillow gear irritated my nostrils no end and continually came unsealed during the night. I started to avoid cpap altogether until I researched this product and procured from my local resp company. It works perfectly with my ResMed AirSense cpap machine and I now use my cpap every night. I love this product.

Subject: New cushion is HORRIBLE
Bad Bad Bad - I used the N30i cushion for years. The new model leaks, moves around on my head, and restricts flow. You will lose many customers because of this.

I am sorry to hear you are unhappy with the new cushion. The shape of the headgear has not been changed. The item just now has a defuser in the front of the mask cushion so cold air doesn't blow into your bed partners face. I will be sure to provide your feedback to the manufacturer RESMED.

Subject: New n30i. Prefer the old
I tossed my new because it prevented free air flow and I felt smothered. Now I find I can't purchase the old.

Hope you figure out a fix.

Hi there, unfortunately they have updated their N30i nasal pillow to this new style with the diffuser, so there is only the new version for replacement. You may be able to reach out to the manufacturer to see if they have any of the old style available elsewhere. ResMed: 1-800-424-0737

Subject: The redesign
The new redesign is horrible! I get little to no air flow as I move around during my sleep. The old version was great, I'm not sure why they changed but I assume it came down to money. I would not recommend this product to anyone.

I am sory to hear you find the new design unsatisfactory. Luckily we have the Mask Assurance Program. Give us a call and we will be happy to help you. 866-936-3754

Subject: N30i redesign is awful
The new design is awful. It doesn't allow the exhale to escape fully through the vent, so the pillow moves when pressure builds. This keeps me awake and adjusting my mask all night long. The old version was so much better.

Hi there, we are sorry this nose piece did not work for you. Please reach out to us and we can see if there is anything we can do to correct this for you. 866-936-3754

Subject: an improvement but further instruction is needed
So I was sent the improved nose cushiion Airfit N30i and it worked well but then the oval fitting in the center of the cushion came out and I did not know which way to put it back in since it fit either with the vents facing outward or inward. Help is needed here One night where it didn't seem to work has led me to put it aside for the time being.

Hi Elizabeth,
When you reinsert the oval diffuser, the vents face outward. You'll probably notice it is notched around the edges so please make sure the white filter is facing outside. Hope this helps!