Philips Respironics ComfortGel Blue Nasal CPAP Mask

Subject: Mask
Excellent service and very timely delivery. Product was just as advertised.

Subject: nasal mask
good quality. recommended.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Subject: ComfortGel nasal CPAP Mask
Works great.
Have used this device since 2002.
I recommend it.

Subject: GREAT MASK, GREAT PRICE, GREAT CUSTOMER SERVICE!
FIRST, THE CUSTOMER SERVICE I RECEIVED FROM RESPSHOP HAS BEEN AMAZING! I REALLY LIKED THIS MASK. HOWEVER, I DID NOT TAKE INTO ACCOUNT THAT I WOULDN'T BE ABLE TO WEAR MY GLASSES WHEN WEARING THIS MASK. I STILL RATE IT A 10/10 BECAUSE THE GLASSES ISSUES WAS MY FAULT FOR NOT PAYING ATTENTION. I REALLY LIKE THE FACT THAT I CAN SLEEP ON MY SIDE OR EVEN MY STOMACH WHILE WEARING THIS MASK. THE HOSE DOEST GET IN THE WAY AND THE CUSHIONS ON THE FORHEAD AND AROUND THE NOSE ARE INCREDIBLY COMFORTABLE. FURTHERMORE, I THINK THE PRICING ON THIS UNIT IS FANTASTIC! I HIGHLY RECOMMEND.

Subject: My new cpap and new mask
I bought a new cpap machine. It is a ResPlus C-20A and a ComfortGel Blue. I am very pleased with the service and also the customer service coming from RespShop. I won't be buying from any other company. I am very happy with my new cpap and mask.
Thank you, now I can sleep all night long.
Blessings, Henry Bronger

Subject: Old tried but true...
I've been using this mask for many years. It's a little bulky compared to my new daily driver, nasal pillow mask. But, if I'm suffering with an upper respiratory infection, and don't want to irritate my nose, I consistently find myself going back to this mask. It just works for me.

Subject: CPAP
I chatted with the lady online before buying to make sure I was getting what I thought I was getting. I was VERY PLEASED. Will be ordering again soon.

Subject: Cpap mask
Perfect product. Fast delivery.I will buy again!!!!

Subject: NASAL MASK
Very good shop. Amazing fast shiping.Good price and wide variety

Subject: Philips ComfortGel Blue Nasal CPAP Mask
I ordered this mask, very comfortable, adjusts easy. Very economical as well.

Subject: Philips ComfortGel Blue Nasal CPAP Mask
Nice mask for a great price. Need to fit it properly for best results.

Subject: Cpap mask
Really like getting my cpap mask from this company. It’s a good quality and even better price and very convenient.

Subject: Review
This is a great mask. I just started the CPAP and it is very comfortable.

Subject: Mask
I love my new gel mask. I sleep so much better because of the comfortable fit.

Subject: Mask
Thanks for excellent quality product my mask is just what i needed and was delivered by the post date

Subject: blue gel cpap mask comfortgel
the service was great i live in uk ,delivered in 6 days and the price is better than buying it in england ,the mask are so easy to use fit really well ,and comfortable ,would always use the site and they keep you informed all the time from order to delivery ,thank you so much xxx

Subject: delivered perfectly and fast
the product is of very good quality, but my mother could not adapt to this model, is it possible to exchange it for another mask?

Subject: Nasal Mask
Good product. Delivery well communicated and arrived as promised.

Subject: Cpap mask
The mask I ordered was and is exactly what I wanted and needed. Now, at least I know that while my dreamstation is killing me, I can sleep in comfort.

Subject: ComfortGel Blue Nasal CPAP Mask by Philips
Is well made and comfortable. Just what I need and what I expected.

Subject: C-pap mask
The c-pap mask was good quality and the right size. My first time ordering from this company and it was easy to order and received it in a short time.

Subject: nose mask
I purchased one to try it. It works very well for me.
Since they are (were) on sale I decided to get another one as a spare.
Fast delivery too.

Subject: leaks
My new mask is amazing. I now sleep all night and I don't have air leaks.

Subject: Excellent Purchase!!
Nice quality product, fast shipping & customer service second to none..
Would purchase Again!!!

Subject: Philips Blue Gel Nasal Mask
I love it and my nose feels great. The other mask would hurt my nose bridge. With this one I have a relief of pressure on my nose.

Subject: Very fast ship and good product for me.
Very fast ship and good product for me, very good chat and service , and. And and and and and and and and very good to me, thanks!

Subject: ComfortGel Blue Nasal Mask by Phillips
Great fit and very easy to sleep with it on! Highly recommend for a budget priced mask

Subject: Gel mask
I have enjoyed a good night sleep with the gel mask for my cpap machine

Subject: Review
Timely delivery and quality materials will use again. Well constructed. Ease of ordering and helpful advice

Subject: Cpap mask
Mask is exactly as I needed! Perfect, prompt delivery

Subject: CPAP Mask
Good quality
Fast delivery
Good selection of product

Subject: Gel mask
Gel mask is very comfortable. It was a great price too. I will definitely order again.

Subject: ComfortGel Blue Nasal CPAP Mask - Philips Respironics
most reasonable mask that I could find works good, this compares favorably with masks sold by health care facilities

The mask size ran larger than other brands. I ordered a small/medium and in hind sight should have ordered an extra small. That being said I love this mask, even though it is larger than the one I was used to, it was extremely comfortable.

Subject: New Mask
Perfect Mask, The confort is much better than mine old one., And good price. Shipping in time , Perfect . Thanks

Great mask. First over the nose type I've used and I sleep better. Not any good for sleeping on stomach for me though.

The mask is fabulous, good support from the blue gel.

I just received my new mask and mitt works great. I've used the same type of mask for over15 years with no problem.

I have been using the Resporonics Comfort Gel facemask for three years and find it to be comfortable and the best value in CPAP masks.

Not quite comforable with it yet. Not sure of the fit. I do like the website, very easy to use. Has everything one would need. I give it five stars.

Great as usual came in a timely manner
Thank you

Very comfortable mask. And very good price. Will definitely reorder.

Love this mask this the only one comfortable and fit the best

Excelent mask the fisrt nght I did notice the diference...I gave it 100 points!!!

Suitable for sleep however quality is not so good .

So excited to receive the order I placed! It was very hard to find this particulary mask in Europe and I am very glad I found your site.
I use this type of mask for 10 years and I am used with it. It's a very comfortable one for me and the masks you sent me are the same with all those I bought directly from Respironics. But there is still a big difference: the price! Your price is much, much better!
I received the package in 12 days in Europe and I am very satisfied. I will come back to you with a new order.
Thank you!

Great service,great price and quick delivery!
Thank you
Its such a pity you don't send to Australia.!
I had these sent to me through a friend in Florida and I will do so in the future too, to be able to deal with this company again!
Thank you

Very comfortable and good to use. The blue gel covers the nose completely without leaks.

I love it, The mask works like a gem. It came as I thought it would. I have used this mask ever since I was put on a machine. I am so happy to have found you guys. Now
I can replace the mask as needed.

Very comfortable fit! I like the larger piece for the forehead. It rests against the head more easily and without pressure of those masks with a small cushion.

Have used for a very long time and it continues to be very satisfactory and price reasonable.

Can't believe how fast ans easy this transaction was! Definitely with use Respshop from tgis point forward!

I have been using this style of mask since 2010 and I love it. It is comfortable and easy to clean.

I have been using this mask for years. Works great for me. Websight was easy to navigate and the mask shipped quickly.

Exactly like the mask I had. Fits perfect! Works as expected. Very happy.

Good product at good price. I'm happy. I'll continue getting stuff for my cpap

I love the new mask and especially the head strap. Very comfortable and I like the way it attaches to the mask.

Tried to order another one in a medium but it would not show this one again. The one I ordered is small and that gets to be uncomfortable after awhile.

This product is the same as I've been using for my 20 years on cpap. Quality is the same. Good product for me.

Excellent product. I will continue to order from Respshop. the order was received very quickly. and I got a heck of a deal on this mask.

Our Insurance company was giving us a difficult time about replacing our CPAP machine mask, and your company provided it, low-cost and on time and it works perfectly.

I have been very please with all my products I have purchased from Respshop! they are not only great quality but the delivery time is superb!!

The Respironics ComfortGel was delivered on time and it fits perfect. I love the Gel. It provides comfort and I don't awaken with sleep lines. With other masks, when I wake up, It takes a couple of hours for those lines to go away. It's so comfortable that I use it every night!
My husband says it's quite and he is so glad I got it.

the resoironics nasal mask came in as promised nice to know that things worked out this time.

I love this product except they need to improve on the Velcro ends of straps. The Velcro we'res down and don't hold.

I love this mask, so light, soft and comfortable. The straps do not press hard to hold the mask in place and leave no marks. The airflow is very satisfying. Great mask!

The mask fits great. Great quality. Was exactly what I needed. Cost was amazing

This is my go to mask, I have tried several others but I always go back to this one. There is very little air leakage and I don't have the mask marks I get from my other mask I have tried.

I had broke my previous mask so I ordered this one. It arrived in just a few days. I was very impressed with the quick delivery. It is exactly the same as my previous mask. It fits perfectly.

Love it comfortable well worth the money. Will buy again.

The Respironics ComfortGel CPAP mask is an excellent fit, and very comfortable. In addition, the cost was 60% less than online, that what I would have paid locally. I appreciate the savings.

It really fits great. The price is not so expensive and it is the most comfortable mask I have ever worn and its very easy to use. Perfect and fast delivery.

This is the most comfortable mask I have worn. It stays sealed to the face when you roll on your side and it doesn't have to be strapped down tight to stay sealed.

It fits great, I can't wait to use it with my travel CPAP Unit in September.

its the best nasal mask , in portugal , philips dont have this mask, and i ve tried many others, but i jus like this..
is realy the best mask.
best regars.

This is the second time that I order this mask. It's very comfortable and easy to use, and it doesn't bother me when I sleep.

This mask, at an unbelievable price, fits so much better than any I have tried before, So grateful that your firm provides.the mask sizing feature. I was able to copy that and use to size for myself. I am sleeping better, as is my husband, no more sleep mask concerts! Thank you again for timely and comprehensive customer service!

It worked very well to replace a headgear that was no longer usable. Thanks so much for making it easy .

Great best mask I have ever used. The mask feels like a great fit on my face. Would reorder again.

I'm loving my new mask, I've been searching for so long & I found you all with a price I could afford...
Thanks for thinking of the consumer .

Mask fits well, and head gear fits as I have become accustomed to. I recommend this mask and head gear over all others I have tried.

the item recieved on time and size was perfect with the help of the size guide manual on reshop website

Very Good and comfortable mask. Great product, work better than most and shipped quickly. I will order more.

Perfect and fast delivery, thanks! Best Seller, very good item. Recommended.

If you toss and turn and twist all night like I do, this is the mask for you. I have gone through two other masks that fell apart; they could not keep up with me and came off all the time. Tis mask may look intimidating but it is quit comfortable; and I really like it. Plus you can not beat the price. No leaks and I sleep well with it...

The product was exactly was ordered. Shipped quickly . Very happy with product

Great product... Good fit. Easy to use. Will order again.

LOVE IT!......................................................................................................................

Nice mask - comfortable. Actually probably better than my old comfort classic which was discontinued. Very adjustable.

Just wish the TOP trap connection had clips as well so as to not have to readjust after weekly wash.

Bought replacement mask and hose for my mom who had been using her old one for 4 years. I am VERY pleased at the speed and accuracy the order was delivered. My mom is very happy with it and it fits perfectly!!

Easy to adjust and fits well. I can not sleep without it. Simple to clean and the gel wears well.

Great value on this item. Shipping was quick. This is the only mask I have used for CPAP the eight years I have been doing it.

Very comfortable i have been using this mask for about 3 years now and like how you can adjust the tilt of the mask.

The new style mask is much more comfortable. The price is much cheaper than most other places where I could get CPAP supplies.

It is perfect, it arrived within the timeframe promised, in excellent packaging.Thanks Respshop!

Your Masks are great
The head gear sucks
It used to be much better
Anyway love the masks
Thanks
Larry G

Very comfortable and easy to apply. I have been using the Nasal Mask with Headgear since I began using a CPAC machine and I wouldn't use any other type of mask.

Excellent product and best price I have found. Exactly what I order through provider my insurance approves. Much less cost to me. Great customer service.

Received my order fast, and very pleased with the mask

This is the exact same mask I have been spending a whole lot more to get elsewhere. This is an incredible deal and I will definitely be back for future replacements as they are needed. I put off getting a replacement for almost two years because the costs were getting ridiculous but at this price I can afford to replace more often. The fit is much better when it is not worn and I can spend my time sleeping instead of figuring out how I can lay without the mask leaking! Love it, thanks!

I received this new mask a couple weeks ago. At first I thought I would not like it but I realized I had it adjusted too tight. Once I got the fit adjusted correctly, I now feel as though it is one of the best masks I have used to date. I have gone through quite a few different masks since being on a cpap machine (2009) so I have had a lot of different experiences with masks. I find this one to be the most comfortable masks I have used to date.

Love it. Very comfortable. Like the easy on and off, no longer have to worry about the clip wearing out

Excellent mask. I have used this mask type for years.

Much needed replacement. So glad I didn't have to go through the Rx process to get this.

Being a first time customer, I am extremely satisfied with this CPAP nasal mask. It fits perfectly, is comfortable, a great price as well, considering it comes with the headgear and ComfortGel Blue insert. This is the entire package! I will be a repeat customer for sure. Thank you for such a great transaction.

Just the mask I like the most. It is the most comfortable to me. I was so glad to find you still carry it.

Very comfortable.Glad I got this mask. The price was also amazing.

Extremely comfortable, easy to clean, the adjustable head rest is brilliant. Great buy, so happy with it

The nasal
Mask with the adjustable head gear works well.

This is my favorite mask. Fits well and very good seal. Good mask.

Outstanding product! If you are in need of a replacement mask with headgear, you cannot go wrong with this purchase. I own a ResMed CPAP machine and this mask works perfectly with my unit. The gel nasal cone is very comfortable. Very pleased with my purchase.

No regrets...Excellent Product...Great Buy as a single and I bought the Duo deal for a better deal

This has been my mask of choice for 8 years. I love it. My first time using Respshop and I'm impressed. Good price and fast delivery.

EXCELLENT product as always. Headband lasts much longer than other reviews say. Leaks minimally, mostly due to some error on my part. You need to let it air out for a few days before washing and wearing as the odor from manufacture is strong. Shipment was fantastic.
Overall: 5 star

They've made an improvement over my last 2 masks, not as much air leakage around the swivel. Head gear is not as stretchy as what I've had in the past. Not sure yet how I feel about that.

This is a very comfortable and usable mask. The straps are easily adjustable to get a good fit. A week in and so far no complaints. Can't beat the price for the quality.

So far this has been the best mask I have used, the gel cushion gives me good seal and super comfortable. And the silicone forehead padding is also soft and never gives me discomfort, it provides comfort and reduce any pressure points and never leave red marks. The headgear is super soft and mask is easy to put on and easy to care for.So far this has been the best mask I have used, the gel cushion gives me good seal and super comfortable. And the silicone forehead padding is also soft and never gives me discomfort, it provides comfort and reduce any pressure points and never leave red marks. The headgear is super soft and mask is easy to put on and easy to care for.

The best CPAP mask I have used. Most comfortable by far. The old comfortgel was good but the blue cushion is more comfortable. Basically the same mask design except the new gel cushion seals better so you have no leaks and it doesnt leave any marks on my face.

A great mask.
Pay attention to the size that would otherwise tortured your face to stop air leaks.

I love the newly redesigned ComfortGel Blue mask. The most noticeable change is the mask itself is not as bulky or cumbersome. The mask has been slimmed down quite a bit and that makes it easier to sleep at night. I have also noticed that the "ComforGel" part of the mask lasts quite a bit longer than the original ComfortGel.
I use a Bipap machine with high pressure settings and this is one of the few masks that can handle a high setting and not leak.

Subject: No product received
Ordering with simple and smooth But Unfortunately have not received the delivery yet.

Subject: Hard to put on and take off
Does a good job of sealing. Side plastic hooks are difficult to use.

Been using this mask for almost 9 years now. This is probably the best mask you can find on the market for this price. It might be difficult at first to put on the headgear for a good seal correctly, but when you can adjust it right, it provides a very nice seal. The gel and silicone work well together. Best part about this mask is the nasal piece and the head strap. You won't find anything close on the market to the comfort they bring for this price. It's also a very quiet mask and I've never felt bothered by the sounds even though I'm sensitive to sound.
As a word of advice for newer users of this mask out there, I recommend reinforcing the bar the headgear straps thread through. They use flimsy plastic there so it's easy for it to break without strengthening them. Otherwise, very good mask. I highly recommend it.

I'm both very happy with this mask AND the pricing & service the folks @ The Respshop provide. Been using these folks for years with complete satisfaction. I've noticed a difference in the headgear (strap) on the current model as compared to the ones from my last order though. The former units seemed to have a much more elastic headgear. The current model seems to not stretch at all. Wondering if all three of my recently purchased new units will have this problem. The other two are still in their original plastic packaging so I can't tell. A pretty significant reduction in comfort and ease of usage....Oh well.

I tried this mask because it was such a great deal. I ordered a medium pillow. Unfortunately I was not able to get a good night's sleep due to the bulky size. Fortunately, Respshop honored their guarantee and allowed an exchange for a mask that works better for me.

Great mask great quality. Delivery Time was fast .

Good overall definitely old-school verry good for the price would order form them again

Imo if the manufacturer would make the forehead brace about 3 times thicker @ it's pivoting points...and adjust the price with the customer in mind as well...
These masks would be the best All Around nasal mask.
The cushion is above average, and the straps are relentless...meaning, they've always outlasted the main mask hub, for me.
$35, or less has sealed my deal for 4 years now...and if they take care of that forehead brace...
🤜🤛

Seems to leak a bit more than the mirage but still nice mask

Been using this type of mask for years and love it. Great price too.

The letter on the bottom of the mask is really bothersome. Other then that it is a great mask .

Mask is well put together but it just didn't quite fit the bridge of my nose and would leak. The adjustment that could be made below the forehead pad was very helpful for fitment. With just a bit different shape it would have been good for me.

It's good only a bit big, so it press a bit too much below the eyes.

My nasal mask with the blue Gel sometimes I have to pull my mask so tight that it hurts my upper lip in the morning.

Can you trim the Gel to fit a little better

thank you

Alex

I like the mask. It does a great job. A little hard to put on and take off but other wise very satisfied.

Just received it today so I haven't yet tried it but I am pleased with the new features that are apparent, swivel clips and forehead buffers.

Great deal for the mask on the Black Friday special. It's comfortable with a very slight bit of air leak at times under high pressure. The adjustable upper portion is something that can break down the line though.

Very comfortable. Great value at blowout sale price. It is worth looking for special deals !!!

I intended for a simple mask and this was as simple as it get. Though it is softgel the reality is the cushion takes some time to get used to. You will have some red marks but it is not really that bad. Good mask but better options out there.

Subject: The fit
The fit is funny it presses so hard with hard plastic under the nose it hurts

Subject: Mask
It works but very uncomfortable on face leaves marks and if you loosen up straps does not seal properly

I am sorry you are having issues with this mask. Please contact our office and we will be happy to assist you. This mask runs big so I would try a smaller size and see if that helps.

Subject: Wanted to try a different mask
I have been using full face masks (that cover mouth and nose) for a few years now. Wanted to try a nose only mask. I do have facial hair and have found this nose only mask became painful under my nose where my mustache is. I have fairly sensitive skin and there seems be a lot of pressure under the nose no matter how I adjust it. The first couple of nights was ok, and I had no issues with keeping my mouth closed while sleeping. It is quite strange to try and talk with this style of mask. I did think it was easier to sleep with the smaller mask, until it started hurting too much, then I had to go back to the full mask. Dealing with respshop was fine, good price, and the order came quickly was accurate. Will certainly do more business in the future. Had to give 3 stars due to comfort factor. Maybe if you are clean shaven this will be better for you.

Subject: Mask strap
The mask is great as usual but the strap is very inconvenient. I have always had the strap that slides in to snap but this is more like hooking it to snap. I do not like it. Thanks

we are sorry to hear that. You are welcome to try another mask with our 30 day mask assurance policy. Give us a call at 1-866 -936-3754 and we would be happy to help.

Subject: Uncomfortable for me
I switched to the ComfortGel blue mask after my wife kept complaining about the air that blew in her face from my old mask. I don't have that problem anymore but instead, another problem has arisen. The mask is a little tight for me and some of the pressure points ache. I tried to adjust this mask as well as I can but it's still too small for me.
I know a lot of reviews on here talk about how comfortable the mask is but it personally doesn't work for me. Needless to say I am a little disappointed that I'll still have to look for a better mask that suits my needs. I'm not sure if I keep wearing this mask, it will get more comfortable over time or not. But for now, I'll try to look for better alternative masks.
If ComfortGel blue becomes more comfortable it will be an instant 5/5 stars. Until then I think I'll look for a better mask.

Since you don't like this mask feel free to call our customer service line (1-866-936-3754) or chat with one of our agents on our live chat and we can use our mask assurance policy to exchange this mask for another one. We can make recommendations as well! Hope you find one that works for you!

It doesn’t fit me very well and is difficult to maintain a seal.

Not every mask will work for everyone unfortunately. We have a 30 day mask guarantee to help with that if you're unhappy with your mask, so we can exchange for a different style if it is still within 30 days. The mask guarantee can only be completed once every 6 months. Please contact us for more information: 866-936-3754.

Good comfortable mask BUT - plastic connections that holds the forehead pad keeps breaking

I gave it a try, I could not get it fit comfortably and it kept waking me up. I did not dislike it, it’s just not for me. Have a safe day.

I like the size and the softness of the mask, but I just can’t get the mask to seal around my nose. Have to get it so tight I ended up with a sore under my nose, and big red marks across my forehead and the bridge of my nose.
Sorry!

Mask works great. Comfortable fit. Good seal. Only rating a 3 because it BREAKS SO EASILY! One little strain on any part of the plastic and it cracks and the mask is useless.....Very flimsy plastic.

The mask itself is good. Some red marks but it's not uncomfortable. The head gear is awful. Velcro wears out with just two adjustments. The mask I ordered was petite but the head gear is enormous. Two of my head would fit in this thing. And it's incredibly hard to get off once it's on, the mechanism to take it off is not friendly for waking up in the middle of the night. It's a great deal but you get what you pay for in this case. Shipping was super fast, would use respshop again but not this mask!!

This mask is quiet, but leaves great big red markings all around my nose.

A little uncomfortable. Kinda stiff but all and all does the job

Assumed that I would need the same size as my Respironics wisp mask. This was a mistake. It was too big and I couldn't get a good fit around my nose so it leaked out. As far as quality it seems very well made and would have been more stable to wear at night.

This mask would be great if it wasn't for the forehead piece. It is poorly designed in that it breaks extremely easily. The pressure points on the middle are very thin and take VERY little to break. Its a shame because I think everything else about the comfort gel is top notch.
One top undo the head gear like the instructions show when placing it on or removing it, it will make the forehead piece last longer, though there is no doubt the piece WILL break eventually.

The mask doesn't fit the contour of my face well and it leaks all night long.

Subject: ComfortGel Blue Nasal CPAP
I'm a side sleeper and this mask wasnt for me. Wouldn't stay in place.

The VA has provided an N20 nasal mask. So far it's very good.

Hi there, i'm sorry you were unhappy with this mask. Please give us a call at 866-936-3754 and we can go over our mask assurance policy with you. We can also help with fitting tips to help the mask fit better. You may also have the incorrect size. Thank you.

Subject: Cpap mask
Does not fit well to big could not keep seal while trying to sleep

I am sorry the mask is not working. Please contact our office and we would be happy to help assist in the mask assurance program if eligible.

Subject: Comfort Gel mask uncomfortable and leaky
I never could get the mask to sit right without any leaking around nasal cushion. Small Movement of head from up to down, nasal leaks.

I am baffled at this "comfort gel" mask. Always had uncomfortable pressure on forehead or at nasal depending on adjustments. Definitely good idea to have comfort gel, but design did not work.

Hello David,

I am so sorry to hear this mask did not work for you. Please note you do have a mask assurance program with this order. Feel free to call us to discuss how we can help swap your mask for a new one 866 936 3754.

Subject: msk
don't like nose mask..have a full face one..thought I would try something smaller...hate it..only wore 2 minutes

Hi there, we have a 30 day mask assurance which is applicable once every 6 months. Please reach out to us at 866-936-3754, for assistance.

Subject: An OK Basic Nasal Mask
One of the things I've noticed about Phillips masks and products they have the tendency to go way overboard. In this product, headgear is large, bulky and uncomfortable. The nasal mask is very.large and heavy. They tend to be value priced as compared.to others such as the Resmed. If you need a backup mask, it will get by. I personally do not like this nasal mask setup. It does work as intended but very poorly due to the headgear/mask design.

Hi there, I'm very sorry you are unhappy with this mask. We have a 30 day Mask assurance program which is applicable once every 6 months. Please contact us for more details: 866-936-3754.

Subject: Return one of the mask
I don't like the mask. I had gel mask before and they were soft. Tbis one feels very hard when it's on my face. I also getting a rash and red face. I do wash my face and tbe mask every night. I would like to return one of the mask. I've only used 1 mask, the other is still in the package.
I think the company is great, sent it out quick and answer question right away .

Hello, I am sorry this mask is not working for you. Please contact our customer service department and they will be happy to help you with your issue. Thank you

mask shape leaves heavy marks on the top of the noise if tighten correctly

We are sorry this mask did not work out for you. Luckily we do have a Mask Assurance policy so give us a call so we can get this fixed for you!
Your Respshop Team 866 936 3754

Could not keep it on my Face any if I strapped it down so tight that it fit my head with her and ake said I did not like this product

I did not have a good experience with this mask. It had a very strong odor to begin with but that may dissipate after awhile, not sure.
The mask just did not fit well. The bottom part would not sit right under my nose and irritated.
When I would lay on my side the mask would pull tight on one side and loosen on the other creating a gap. I tried readjusting but no luck.
Maybe it's just the shape of my face but either way I was unable to use this mask.

Mask is very rigid and uncomfortable, hard to hook lower strap to unit after it's on. Hard to adjust leaks without getting too tight

Don’t like the forehead thing Gonna return this one and get one without it

This mask makes noise and leaves great big red marks on either side of my nose. I chose the lowest price option. While it is well made and may work for some, this isn't for me.

Unfortunately the size was too large ( I got a medium). It states that “you can’t return anything once opened” So there it sits.

Something broke or came apart on it the second time a tried to use it. I cant get it back together correctly or it is broke.

This mask is too heavy on the bridge of my nose. I had a difficult time getting the settings adjusted to eliminate the larger leaks. Last, I am certain that the plastic clips for the headgear will not last a year. It is difficult to get the peg in and out of the clip. Even at $30, I won't buy this mask again.

As always, Respshop ordering and delivery was spot on.
The mask however, leaves something to be desired.

The black straps fit well around my head. They were easy to adjust and find a comfort spot with.
The forehead rest was also well designed.

Beyond these, my experience has with the mask has been poor.

The gel is not very deep or wide. This means there is little space to adapt to the shape of my face. Despite many nights of fiddling about, I am unable to get an even seal around my upper lip, cheek and nose bridge at the same time.

The plastic connector just above the bridge of my nose is very flimsy in design. Crucial pieces can take no lateral pressure before breaking. Whats even worse is the lack of range of the nose adjustment this piece gives. The bridge part of the blue gel is always much further from my face than the lip portion. The bridge adjuster will not move to a comfortable position.

Lastly the outer face seal is too thin. Slight movements during the night would cause high frequency vibrations leave red welts on my cheek and making high pitched noise that work my darling and me.

previous masks from this vendor have been wonderful I do not know what the engineers were thinking here.

I WOULD NOT RECOMMEND THIS MASK AT ALL. I am going to return it, but unfortunately I have to order a different one, so I won't lose a couple days of not having one.
1. the clips on the side come off during sleep
2. Its clunky, and hisses from the way it's made, air escapes constantly.
3. I have not had a restful sleep since I bought it, due to the noise and clips coming off.

Now the band that goes around the head is the best feature. its comfortable, and doesn't leave the huge grooves in your face as some of the others.

mask seem to be to big for me . have to keep straps extra tire to keep air from escaping then its uncomfortable

Good mask for the first month. After that velcro with wear out and it will break where the straps connect. Mostly on the forhead but I had many break where the bead clip slides in. I bean getting these since 2008 and they break like clockwork after a few months.

In the past I have had a positive experience using a Respironics ComfortGel Nasal Mask. I was happy to order a new one from the Respshop at a special sale price but unfortunately I had a bad reaction to the new one.

The instructions indicate that the mask should be washed before use and I did give it a light washing with dish soap and water. After the first night's use I woke up with a sore throat and swollen neck glands. This soreness went away after about 16 hours. I discontinued the use of the mask and exposed the plastic to good air circulation for a couple of weeks. I also gave the mask several more washings with soap and water. I am now happily using the new mask on a nightly basis.

I feel a stronger cautionary note should have been included in the mask packaging. The mask should be thoroughly cured and washed both before and after sale..

Seems heavier and very bulky. Not fond of the adjustments. Very difficult to sleep in.

Subject: your face needs to be shaped right for this to fit
I had high hopes. Except around the bridge of the nose (the side plastic digs in - I have a wider nose - and there isn't enough gel there) this has the best gel I have tried. I get a deep dent in the nose area. This can not be adjusted enough to fit my face. The profile view of my face is that my chin and forehead are in a straight line. This appears to presume that the lower part of your face is offset. You can't adjust it to fit if your face isn't like this.

I gave it one star since it doesn't work for my face shape. I'd give it more stars if it fit my face.

We are sorry to hear that. Please contact our Respiratory Therapists at 1-866-936-3754 for some suggestions on a mask that will work for you. We have a mask Assurance policy if you give us a call within 30 days.

Subject: Nasal mask
Presses way too hard on top lip under your nose Is very uncomfortable And if you loosen it up then the air leaks not satisfied at all

Hi there, we are sorry this mask did not work for you. Please not we have a 30 day mask assurance program which is applicable once in a 6 month period. Please reach out if you have not used your mask assurance. If you have, please still reach out as we can help you find a different mask. Thank you.

Subject: Nasal mask
I can’t be more disappointed than I am with this mask. It needs to be cinched so tight that it is uncomfortable for sleeping.

Subject: Not a good mask
This is a review of the ComfortGel Blue Nasal CPAP Mask. I have consistently worn a medium size mask. The medium in this mask is way too big. The layout of the seals and straps are such that it must be pulled too tight to my face so it will not leak. I tried it on, adjusted it, readjusted and readjusted it again. 20 minutes is all I could tolerate. I took it off and threw it away.
This is the problem with mail-order masks. You never know if they will fit and work until you get them. Once you find one that fits it is then either discontinued or "improved" to the point it no longer fits.
Very frustrating.

Hi there, I'm very sorry that you were unhappy with this mask. Please note that we have a 30 day mask assurance program that allows us to provide you with store credit towards a replacement mask, or we can send one of equal value to you. This is applicable once every 6 months. Please contact us for more details. Thank you. 866-936-3754.

Subject: CPAP MASK
ThIS MASK DOES NOT FIT ANY BETTER THAN THE LAST ONE_ THIS ONCE IS TOO BIG AND UNCOMFORTABLE_ I HAVE NOT BEEN HAPPY WITH MASKS SINCE YOU STOPPED SELLING THE MASK I PURCHASED FOR OVER TWENTY YEARS.

Hi there, I am very sorry you are unhappy with your mask. Unfortunately when a mask is discontinued they are no longer produced. We do however have a 30 day mask assurance program that is applicable once every 6 months. Please give us a call: 866-936-3754.

Subject: Nasal cpap
The nose piece is to small for me do you have a larger one for me I can not use the one I purchased it blocks my nostrils. Thank you.

Hi there, if you purchased your mask within 30 days, we can exchange the mask for you. Please give our office a call 866-936-3754. Please note the Mask assurance can only occur once every 6 months.

Subject: Mask and hose
to whon this may concern:
The mask still has a strong plastic smell no matter how many times I have washed it.
It does not fit well on my face.
It leaks air at all time I must stay still for it not to leak air.
I am not happy with it at all.

I am sorry to hear you are unhappy with the mask. We do have a mask guarantee program for masks purchased within 30 days. If your mask is older than that you may need a new cushion. Bacteria can cause a smell. Cushions should be washed daily and replaced every few months. Give us a call. 866-936-3754

Very uncomfortable. Has to be too tight to avoid leaks and ends up wits sore nose bridge. Had one that broke that was basically the sane except that the lower staples conected to spring wires that applied comfortable tension

Thank you for reaching out to us. Not all masks work for everyone so we do have a Mask Assurance policy!
Please call us so we can get this fixed for you. 866-936-3754

I have been a user of Resperonics true blue nasal for 12 years. This replacement for that apparently is this Blue Nasal mask. This new mask does not begin to compare to the true blue Nasal mask. Apparently the manufacturer has removed the accordian-style cushion that allowed the mask to shape itself to my face. This mask leaks around the edges and is uncomfortable when you pull it tight enough to get it to stop leaking. Extremely disappointed !

Thank you for your feedback! We do have a Mask Assurance Policy so if you are not satisfied with your mask you have 30 days to contact us.
Your Team at Respshop

This is no good for me because it was uncomfortable and very hard to breathing .
When sleeping many times wake up it's so tired .

**I am sorry that did not work out for you but with our Mask Assurance Policy you can exchange your mask for a new one. Please contact us so we can get this resolved for you:)
Susan@Respshop

This product while reasonably priced did not work for me. To be a large it ran very small. I also did not like the extra padding on the forehead. I did return this product and ordered a new one.

supposed to be a gel mask but is just a narrow section of the gel part and the covering is the floppy silicone. it left painful dent on my cheekbone. also, i usually use medium but this model medium is way too big for my face. hard plastic bottom of mask hangs down over my lips.

On bottom of mask is printed (raised) SM, it irritates my skin and wakes me up thru the night! Will not purchase this mask again.

Really a very uncomfortable mask. I could not use it at all.

This is the absolutely the worst mask ever! Not comfortable. Does not seal. Dual layer seal ensures that you will awaken every 3 to 5 minutes with vibrating seal tickling your nose in the most annoying way. Discharge air port discharges with HIGH velocity and at the worst direction possible; it will be either blowing on you or your spouse. It has an adjustable forehead pillow that is awesome if you want it adjust while you are sleeping. Simply awful. How bad is this mask? I am writing this review at 4:30 in the morning because I can't stand it any more. Would make a good torture device! Next step is to order a different mask.

This product is not good at all....i was expecting soft squishy mask because of the blue gel....Just the opposite, the mask is very hard and left a big gauge on my face for most of the next day....Too much hard plastic and unless its strapped kind of tight the mask leaks....SAVE your money

For me is too heavy and uncomfortable I had to return it.

The straps seem to give out very quickly. The last couple have only lasted about a month.

Did not like it whay to stiff as i turned my head the mask would leak i will stay with my resmed activa!

Prior to nasal surgery my doctor recommended that I purchase a mask of this type rather than use my normal nasal pillows. It has been more than 20 years since I tried one like this because of the leakage but I expected new technology and materials might have corrected the problems. I was incorrect, it still leaks at 10% or greater according to my machine and because it hurts no longer than 4 hours at a time. While it served it's purpose I will be going back to my nasal pillows as soon as possible. The reasons for trying this unit were price and 5 star reviews, but it was just not right for me. I cannot recommend this unit.

After several months of use I am very disappointed with this mask. I had one previously and it broke at its weak spot which is the connection for the upper cushion adjustment where it has a sliding attachment into the mask. I am having problems with this new mask in the exact same spot. It separates in the middle of the night and I have to get up and physically put the mask back together. This is costing me sleep. It also doesn't seal well and whistles and squeaks throughout the night.

It is the first product that I have ordered that I Don't like. It doesn't seal, my wife says it whistles, it isn't comfortable. I went back to using my old mask until I get a replacement.