CPAP Repair
 Subscribe & Save
 FSA & HSA

CPAP Repair

$99.00
In Stock

Starting at $6.22/mo with store logo mobile Respshop Payment Plan. Learn More

Notify Me When It Is In Stock
  • Order ships next business day  
  • No Prescription Required

CPAP Warranty Expired? Accidental CPAP Damage?

Respshop.com offers CPAP machine repair services on select models of ResMed, Philips Respironics, HDM Z1/Z2, and Somnetics Transcend CPAP Machines.

PLEASE NOTE: We do NOT take insurance as a form of payment.

Because many international CPAPs use different machine parts that are not available in the US, we only repair machines originally sold in the US. Some machines sold in Canada are repairable, but please contact us first before you ship them to us. 

FAQ

When Should I Consider Getting My CPAP Repaired?
Sometimes, it's obvious: it doesn't turn on, its screen is dark, it makes loud noises, or it stops unexpectedly. Sometimes, it's not obvious: its pressure is inaccurate or it's slightly noisier than usual. Usually, these defects are caused by worn motors, defective sensors, water leaks, or accidental drops. Having your CPAP repaired on time will help improve your sleep quality.

Who Pays For Shipping?
You will need to ship the defective machine to us. Respshop will cover the shipping from our office to you. 
*We do not cover international shipping

What If The Machine Is Not Repairable?
The $99 can be used towards the purchase of a new CPAP machine if the CPAP machine repair cannot be processed or the cost is not effective for the owner. The defective machine will then be shipped back to the customer. 

Can I Have A Temporary-Use CPAP While My Machine Is Being Repaired?
We have a CPAP rental service that you can consider.

Do You Fix CPAPs If My Machine is Purchased Elsewhere?
Yes (as long as it is in the US).

Is There A Cost If My CPAP Is Under Manufacturer Warranty And Purchased Elsewhere?
If the machine was purchased from another US dealer, we charge $99 for the processing fee. Manufacturers replace or repair warranty machines for free (if under warranty and confirmed manufacturer defects).

Do You Fix CPAP Humidifiers?
We usually don't recommend humidifier repairs because it is not cost-effective.

Does The Repaired Machine Have Warranty?
1 year - only for newly replaced parts.

CPAP Machine Repair Costs

The initial $99 processing fee provides a full machine diagnostic, the repair quote, and covers the shipping cost of sending the machine back to you. If the machine diagnosis shows your machine is repairable, there will be a labor and parts charge for the repair. Before we start to fix the machine, we will send you a quote. We will need your consent before we fix the machine.
A typical CPAP repair (labor and parts) costs between $200-500, not including the processing fee.

Repair Service - Machine Coverage

  • ResMed AirSense/AirCurve 10 Series CPAP/VPAP
  • ResMed AirSense 11 Auto CPAP
  • Somnetics Transcend CPAPs
  • HDM Z1/Z2 Machines
  • **Philips is currently Not being repaired due to a recall

How Does It Work

  1. Place your order for CPAP repair here
  2. Email us at sales@respshop.com with the following information, make sure to put the Order Number in the subject line. You may also call us at 1-886-936-3754 to give us the information.
  • Device model
  • Machine serial number
  • Date of purchase (if known)
  • Details of issue

    3. Prepare your machine to send to us, put the Order number on the box
IMPORTANT: Please only send the machine itself, DO NOT send any electrical cords, tubing, masks, SD cards, or humidifiers for the safety of our Shipping team.
    4. SHIP TO:
        Respshop
        ATTN: Repairs
        9215 151st Ave NE Redmond, WA, 98052

Machines Accepted For Repair

  • ResMed AirSense 10 Series
  • ResMed AirSense 11 Auto CPAP
  • Devillbiss IntelliPAP
  • Somnetic Transcend CPAPs
  • HDM Z1 and Z2 Machines
Model OOWR
HCPCS Code E1399
Paula F 12/30/2019
12/30/2019
5 of 5 Stars!

Very impressed with close contact regarding my travel machine. I was notified via email when my machine was received. I received a phone call with a question to aid in repair process. I don’t feel the machine has been lost in space, especially since I’m under time constraints for upcoming trip. Thanks respshop!

Downvote
Joyce 08/20/2014
08/20/2014
5 of 5 Stars!

I have been a cpap user for about 10 years now and the machine I have been using finally went out on me. I was searching around for a company that would take my machine in and have it repaired but all I have been getting were replies like "sorry your machine has been discontinued and we cant have it serviced or repaired." I was in a jam and couldn't find anything. I came across this "Out of warranty repair service" on Google and I called and asked about it.

Thanks to the fantastic customer service reps, they were able to help me and get my machine serviced for a $100 deposit. Unfortunately because my machine is so old, I wasn't able to get it repaired :( BUT! by using this service I was able to use that $100 deposit towards a new machine or get that money refunded back to me. Of course I used it towards a new machine. Now I have the System one Auto cpap machine by Philips and I could be happier. Thanks RespShop!

Downvote
Displaying 1 to 2 (of 2 reviews)
Result Pages:  1 
Have a question on this item? Ask here and we will answer it in 12-24 hours, usually in a few business hours! Questions and answers will appear here after we answer. You may also have email notifications.
Question
I have a HDM Z1 travel cpap. it shot out a fault 33 code. Any idea on the cost to fix this?
Answer
Hi there, the cost ranges for repairs, the quote could be between $300-$600 depending on what is causing the fault code. We send this device to the manufacturer to troubleshoot, which will provide you with a quote on the cost for the repair.
Question
Hi

I have 2 machines. One is an resmed airsense 10. The other is a respironics series M.

The airsense is fine. The series M is the one I'm inquiring about as I sleep in two different locations and up until recently it was working fine. Now the air pump motor seems to be having trouble that I suspect was caused by improper storage. My ladyfriend packed it up and didn't empty the water chamber so I suspect water got into the air pump motor and then dried as now its making a terrible high pitched whining noise when it's running.

Please advise.

Thank you
Ben
Answer
Hi there, unfortunately the Respironics M series is no longer repairable as the manufacturer no longer produces parts for it. I apologize for the inconvenience. You can try to see if there is an authorized CPAP repair place locally, that may have some spare parts. Thank you.
Question
Do you work on Philips Resprionics DSXHCP
SN H220005418F97
machine will not turn on, light up,nothing!
Thanks
Answer
Unfortunately, Philips is not doing any repairs currently.
Question
I received through insurance a Resmed AirSense 10 on October 3, 2019. On May 12, 2020 that unit became defective and was exchanged with another AirSense 10 serial #23201468031. Now the second unit is making a loud noise whenever I inhale.

Is this unit still under warranty? What possible repairs are needed and what is the estimate cost?

Thanks.
Answer
Hello,
Thank you for reaching out to RespShop. You will need to contact the provider you purchased your machine from to see if the warranty is still active. If not repairs can range from $150-$800 depending on the issue. The repairs are not done here at RespShop, but sent back to ResMed. They will diagnose the issue and advise the full cost of what it will cost to fully repair the unit.
Question
Do you repair Philips Dream Station Go? Does not work. Get service message 041319-01996
Answer
No, we do not as Philips is not accepting any machines for repair currently.
Question
I got a ResMed AirStart 10 from RespShop in 2014, which is a manual version of the ResMed AirSense 10. I now get Error 006, which the ResMed site says is a faulty motor or main PCB.

Are these machines similar enough so my AirStart 10 can be repaired with parts from the AirSense 10?
Answer
Hello Honesto,
Since your CPAP is 9 years old, it may be best to look into a new CPAP machine with the new motor. Fault 006 is a motor issue. Repairing this may cost more than replacing it. Give us a call at 1866 936 3654, we have some amazing promos on the Airsense 10 today.
Question
My Resmed cpap machine has a sign “ Attention Motor Life exceeded, contact your service provider.� My machine is ten years old, I didn’t know I have to change it every 5 years. I am not going to go to a new sleep apnea study again, I preferred repair it!!! To me it work perfectly.
Answer
Please contact our medical team and we will be happy to help you with that sign. 1-866-936-3754
Question
I have a Phillips REMstar Auto A-flex the machine light keeps flashing and will not come on.
Answer
Sorry to hear that. Your CPAP is an older model and is no longer on the repair list by the manufacturer. It appears it is time for you to get a new CPAP.
Question
I have a BiPAP RESMED 10 I need to replace the motor because has more than 5 yrs of use .How much cost the repair .thanks for your help .
Answer
Hi there, the cost varies, but the repairs usually average between $300-$900 depending on the service. How it works is we send the unit to ResMed, they will send a quote on the cost of repair. If you decide to pay it, then they will repair it and send it back to you. If you decide against the device will be sent back to you as is.
Question
I have an airsense10 elite cpap machine.I see in the screen show that the motor life exceeded.I don’t know what is the problem?May I have to repair it. I am looking forward to hearing from you soon.
Answer
Hello, it is just stating that your motor life has exceeded. You can either see if the motor can be replaced or purchase a new one. Please if you have any other questions contact our office and we will be happy to help.
Displaying 11 to 20 (of 25 questions)
Result Pages: [<< Prev]   1  2  3  [Next >>] 

Frequently Bought Together

Share: