Return your mask in 30 days if you don't like it!
Purchasing a mask can be one of the most difficult parts of the buying process. With our 30 day return policy, you can buy any CPAP mask, and if the style, size, or overall comfort are wrong, you can return the OPENED mask for 100% store credit towards a new mask within 30 days, or you can return any UNOPENED mask for 100% refund. You can use our worry-free program to help you find the best size and style of mask that will maximize the effectiveness of your sleep apnea therapy.
If you are a first-time purchaser trying to find the best mask, please contact our customer service department and our knowledgeable and professional staff will help you make the best selection for your needs. Finding a mask can be the most difficult part of your therapy and we want to make it a positive experience for you! Please be sure to check our size gauge on each mask for an accurate fit.
How to return your mask
- Please call us before you return your mask. Have your invoice number ready and call us at 866-936-3754 (**1 time only within a 6-month period**)
- When returning a mask, please insert ALL cushions, headgear, accessories and any other items included in the original mask package
- Shipping charges are not refundable, and you are responsible for shipping your return back to us
- Return your item within 30 days of purchase
- Opened masks will be given an 100% store credit towards another mask
- Unopened masks will be given a full refund
Unopened masks are eligible for a 100% refund to the original credit card or PayPal account. Opened masks are eligible for 100% store credit, which is good for 12 months.
How to return your mask
- Please call us before you return your mask. Have your invoice number ready and call us at 866-936-3754 (**1 time only within a 6-month period**)
- When returning a mask, please insert ALL cushions, headgear, accessories and any other items included in the original mask package
- Shipping charges are not refundable, and you are responsible for shipping your return back to us
- Return your item within 30 days of purchase
- Opened masks will be given an 100% store credit towards another mask
- Unopened masks will be given a full refund