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Mask Assurance - Satisfaction Guaranteed

Rest peacefully with our 30-day Mask Assurance Policy

Purchasing a mask can be one of the most difficult parts of the buying process. With our 30-day exchange policy, you can buy any CPAP mask, and if the style, size, or overall comfort are wrong, you can exchange the mask for a different one!

* You can exchange your mask within a 30-day period, one time only within 6-months

  • Get in touch with customer service at 866-936-3754 to discuss your exchange
  • If your mask is unopened, we can either refund you or provide you store credit which can be used for any items in our store!
  • We do not refund shipping or provide return labels
  • When returning masks, please insert all cushions, headgears and accessories
  • Return package must be shipped within 30 days of the purchase date
  • RespShop reserves the right to refuse returns from customers at our discretion

If you are a first-time purchaser trying to find the best mask for you, you can find our sizing gauge on each mask page or contact our experts via Chat, email Or call us at 866-936-3754, 7 days a week 4am-8pm Pacific time.