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Philips DreamWear Full Face CPAP Mask

Manufacturer: Philips Respironics

Model: 1133400, 1133405, 1133375... More

(49)

$89.00~~$169.00~~SAVE $80.00

Frame Size: Size Guide

MediumSmallLarge

Cushion Size:

S/M/L/MWSmallMediumLargeMedium Wide

Starting at $16/mo with . Check your purchasing power

Free Shipping

30-Day Mask Return Policy

FSA/HSA Qualified

Genuine Philips Respironics Product

Fit Pack (1133400):

Medium frame
4x Cushions: small, medium, medium-wide, and large
Headgear with magnetic clips
Elbow
Quick Swivel

All Other DreamWear Frame/Cushion Combos:

Frame in the selected size
Cushion in the selected size
Headgear with magnetic clips
Elbow
Quick Swivel

CPAP masks with magnets should be avoided if you or your bed partner have any metallic medical implants.

Freedom to Move

A 360° swivel on top of the head lets you change positions without fear of tangling your hose.

Freedom to See

The open-faced frame lets you watch TV and read without obstruction. It’s also perfect for glasses.

Customize Your Comfort

The versatile frame is compatible with full face, nasal or nasal pillow cushions.

Easy Fitting

No need to adjust the headgear every time — just snap the clips on the cushion and you’re ready for bed.

Multiple Sizing Options

With 3 frame sizes (S, M, L) and 4 cushion sizes (S, M, MW, L), there's a personalized fit for everyone.

Fit Pack Convenience

Featuring 4 cushion sizes and a medium frame, the fit pack lets you find your best fit in the comfort of home.

DreamWear Full Face Mask with Magnets - Philips Respironics

Experience unparalleled comfort and freedom with the Philips DreamWear Full Face CPAP mask. This lightweight mask boasts a soft, all-silicone frame with a tube-up connection that’s designed for comfortable sleep in all positions.

Pairing the compact open-faced frame with a low-profile full face cushion, the DreamWear lets you watch TV, read and wear glasses comfortably. For easy mask fitting, the DreamWear Full Face comes with magnetic headgear clips that let you put on and remove the mask with effortless ease, even in the dark.

Best of all, the DreamWear is designed for truly customizable comfort. The versatile frame is also compatible with the DreamWear nasal cushion and nasal pillow cushion, allowing for conversion between different CPAP mask types.

Plus, with 3 frame sizes and 4 cushion sizes, there are plenty of options to achieve a perfect fit.

Prescription Required

Can I use a different cushion type of cushion with the DreamWear Full Face Mask?

The DreamWear Full Face Mask features a modular frame, allowing you to switch between different cushion types for comfort and preference. Compatible options include the DreamWear nasal cushion*, and the DreamWear silicone nasal pillow cushion*.

*When using the nasal and nasal pillow cushions, you'll also need the DreamWear Headgear With Arms (sold separately).

How do I clean my DreamWear Full Face Mask?

Weekly cleaning: headgear
Daily cleaning: cushion, frame, elbow, swivel

Disassemble the mask.
Soak all parts in warm water with mild soap for up to ten minutes.
Rinse each part thoroughly under running water, squeezing out excess water from the headgear.
Air dry all parts away from direct sunlight. Lay the headgear and fabric sleeves flat to dry, or you can hang them to dry.

Once a week, you can clean your DreamWear Full Face Mask in the dishwasher. Place all non-fabric parts on the top rack and do not use the drying cycle. Let the mask parts air dry before use.

How often should I replace my DreamWear Full Face Mask?

To maintain the best fit and seal for your CPAP therapy, we recommend replacing the entire mask, including the headgear and frame, every 6 months.

The silicone cushion, however, may need to be replaced more frequently, typically every 2 to 3 months. Silicone naturally softens over time, which can affect its ability to create a good seal.

My DreamWear Full Face Mask is leaking. What should I do?

Gently pull the mask away from your face and then release it, allowing the cushion to inflate and settle comfortably under your nose and around your mouth.
Make sure to clean both your mask cushion and your face, as facial oils can interfere with the seal.
Ensure you're wearing your DreamWear mask according to the fitting instructions in the user guide or refer to the fitting guide. The way you put on the mask significantly impacts the seal.
Adjust your headgear as necessary.
Try a larger or smaller cushion or frame size.
Replace any worn out mask parts.

If your CPAP mask still leaks after following all those troubleshooting steps, a different mask style may be a better option. Feel free to contact RespShop for assistance in choosing a different mask.

General

Model1133400, 1133405, 1133375, 1133376, 1133377, 1133378, 1133380, 1133381, 1133382, 1133383, 1133385, 1133386, 1133387, 1133388, 1133390, 1133391, 1133392, 1133393

HCPCS CodeA7030

ManufacturerPhilips Respironics

Basic Features

Warranty90 days against manufacturer defects

Tube ConnectionTop of the head

Mask TypeFull Face

Headgear Features

Headgear Clips and TypeYes, magnetic clips

Headgear Size with MaskOne-size-fits-all

Other Headgear Sizes AvailableNo

Other Headgear Styles AvailableNo

Size

Fit Pack AvailableYes

Lifestyle Needs

Active SleeperYes

Stomach SleeperYes

Glasses FriendlyYes

Reduces ClaustrophobiaYes

Specifically Designed For WomenNo

Facial Hair FriendlyYes

Cushion Features

Cushion Interchangeable with Different TypeYes, DreamWear Silicone/Gel Nasal Pillows, DreamWear Nasal Cushion

Compatible with CPAP and BiPAP machines from all manufacturers. AirMini users will need an AirMini Tubing Connector Adapter and a non-heated hose to use this mask.

SpecDreamWear Full Face Fitting Guide

SizingDreamWear Full Face Cushion Sizing Gauge

SizingDreamWear Full Face Frame Sizing Guide

Questions? Ask here. We typically respond within 12-24 hours, often sooner. You'll receive email notifications once answered.

Ask a question

1–10 of 11 Questions

Q. Hi, do I require prescription for this mask?

A. Hi there, a prescription is not required for a mask. Please choose send mask dissembled when checking out.

3 years ago

Helpful?

(3)

Q. Is this strictly a nasal mask, or for nasal & mouth breathers?

A. This is a full face mask.

4 years ago

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(1)

Q. Is the medium cushion larger "all-over" (the entire part that covers the face) than the small cushion?

or - does it only have a larger hole under the nose than the small cushion?

A. HI the mask will be lager as a whole. Thank you

4 years ago

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(1)

Q. How can I determine what is the *frame* size I need? The only size I can determine from the sizing guide (available in your website) is the cushion size

A. I suggest getting the fit pack with all sized cushions. That comes with the medium frame which most people use. It is the standard size 20 inches. See the link below for the frame size gauge to be sure. https://www.respshop.com/quote_checkout_confirmation.php?hash=Mjc1MTY3NzY3OTkyNzUxNg

2 years ago

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(0)

Q. Do you take medicare ???

A. Hi there, unfortunately we do not direct bill to insurance here. Thank you.

2 years ago

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(0)

Q. Hi, How do I know which is the correct mask size for me? I do have an Amara FullFace mask medium size, but the fit is the same?

A. Hello! All of the masks fit slightly differently. You can find the pdf size guide on the product page to ensure a good fit.

3 years ago

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(0)

Q. I use a Bipap machine with high pressure (20). Will I be able to pull this full-face mask against my face tight enough to achieve a leak proof seal? I've tried other masks and the head gear would not pull the mask close enough to get a good seal.

A. With a pressure that high it will be very difficult to seal a mask. You may try it and if it doesn't work we do have a 30 assurance program for store credit. If you would like to talk to a Respiratory Therapist more about this issue please call our office and talk with our professional staff. Thank you

3 years ago

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(1)

Q. I am new to sleep apnea therapy. My sleep doctor sold me a ResMed device. My mask is the type that has two nose holes, and I am having a lot of trouble with them moving around and blocking my breathing, so the doctor recommended a DreamWear full face mask because it only has one large hole for breathing. Are the tubing, elbow, and hose compatible with a ResMed device for fit? I saw on the video that the elbow to hose connection is different than my ResMed. Also, do I also need to get new headgear or will the Dreamwear configuration work with the ResMed headgear?

A. Hi there, all of our masks are interchangeable with our machines. The only exception being the Airmini CPAP. The tube fitting for the Dreamwear mask will need to fit into the tubing so you can quickly connect/disconnect the mask. Dreamwear has it's own headgear, so it will not work with a different mask's headgear.

4 years ago

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(0)

Q. how do you determine the head gear size?

A. Here are the Dimensions

Small Frame - 19" in length
Medium Frame - 20" in length
Large Frame - 22" in length

4 years ago

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(0)

Q. What is the difference between the DSX400H11 and the DSX500H11 machine?
Also, for the mask, what is the size options?

A. DSX400H11 - is a fixed pressure Cpap. The DSX500H11 is an AUTO machine, delivering the pressure you require from a min/max setting range. The Dreamwear full face has frame sizes in S,M,L and the cushion in S,M,L,MW. Please contact us for more information.

4 years ago

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(0)

Showing 1 to 10 (of 11 questions)

3.5

Write a review

1–10 of 49 Reviews

Customer images

Joe Verified Purchase

Subject: Very comfortable, and a good seal
Much of any mask has to do with one’s facial structure. I’ve had problems with most masks getting a decent seal. First night my score was in the teens. My go-to mask.

2 months ago

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(0)

John L Verified Purchase

Subject: DreamWear Full Face Mask
This full face mask has been the best I have every used. With easy adjustment and the hose connection at the top of my head is is very comfortable to sleep wit hit on.

7 months ago

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(1)

Kenneth M

Subject: Supply Order
I recently ordered some supplies from RespShop. Supplies arrived sooner than expected and in good condition. I trust and will continue to use RespShop for all of my supplies. Great service and affordable prices.

8 months ago

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(0)

Pichaikkannu P

Subject: Dreamers full fade mask
I am using this full mask for the last 2 years. It is good all along

11 months ago

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(0)

Chase M

Subject: Review
This is a very comfortable mask. It is easy to remove and adjust in the dark. It seems to hold up well through many washings.

1 year ago

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(0)

Andrew

Subject: I love this mask!
This mask has made me love my CPAP. I forget it’s even on. Some people think they can hear the air, but I sleep with a sound machine on, so maybe I just don’t notice it, but it has been truly life changing for me.

1 year ago

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(0)

Richard

Subject: Headgear and mask
The only thing I wish I had seen was a fit pack when I ordered. Iended up purchasing the next size up after not getting a good seal for a week

2 years ago

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(0)

Tamala D

Subject: Arrived quickly.
After having several "low" days on my C-pap I reordered the mask I was using. I was with another service who has been unable to fulfill my order for a small mask for several months. I was pleasantly surprised to find my mask on Amazon, order it and have the correct one delivered within a couple of days.

2 years ago

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(0)

JOSE A Verified Purchase

Subject: RESMED MASK
Perfect to sleep without bothered by the hose and the little of the mask I can read better now

3 years ago

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(1)

Paul D

Subject: Mask
I always by my sleep products from ResShop and are always satisfied with the quality of the products. 5 star service!!

3 years ago

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(0)

Jacob R

I’ve used this mask for a couple of weeks now and in my limited time with it, I’ve liked the DreamWear a lot. Not normally a full face mask user but I was having trouble with breathing through allergy congestion on my old nasal mask. After consulting with Respshop, they recommended that I try a face full mask so I decided to try this mask.

As I mentioned, I purchased this mask so I could breathe through my mouth more when my nose was congested. I’ve found the cushion to be quite comfortable actually, despite my initial hesitation at switching over. The padding is nice and absorptive and I like that it doesn’t go over my nose but rather under. My nasal masks were all pillow designs rather than cushion, so this felt like a very natural and comfortable transition. Leakage hasn’t been a problem, since the cushion seals against my face quite well.

The dual-tube design works quite well too, I was a little worried about reduced airflow when I slept on my side but I haven’t found that to be an issue. Each tube individually isn’t much thinner than a regular solo air feed, so I haven’t noticed any kind of difficulty breathing. The design has let me comfortably sleep on my side again, which was great since I was never great with sleeping on my back. Air feed goes to top of head which is convenient too, I have my machine on my nightstand and now the hose runs up and away from me. The DreamWear is definitely pricier than most masks, but I think its’ well wroth it for any one.

4 years ago

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(2)

Keima K

I wanted to write this review to say that this is my favorite mask I’ve used, and that the dual channel air tubes are not “dangerous”�. I’ll give some thoughts on the mask first and then I’ll try to give a quick explanation why the dual supply isn’t an issue.

Comfort: Big fan of the swivel tube on the top. Something that always irked me with my previous masks was having the hose run over my chest/arms/legs. With a tube on the top though, I can position my machine towards my headboard and have the tube completely free of my body. No quick release on the connector here which is a little sad since I always find that the easiest way to detach during midnight excursions. The dual tube design is also fantastic, because it means you can sleep on either side without worrying about obstructed airflow. I saw some reviews worrying about the safety of “restricted airflow”� but that’s not an issue.

Fit/finish: The cushion is great, I like that it doesn’t cover the entire nose, since the contact with the nose bridge on other masks has always bothered me. All the usual perks of a full-face mask apply, especially when you have a stuffy nose. Four straps mean sufficient adjustment, but the frame itself is relatively static. You’ll need to pick out the right size on that one, otherwise I could see fit being a problem. This is one of those masks that has air diffusers to help reduce noise, my partner never really had a problem with other masks but still a nice touch.

Goes without saying, I really like the mask for the above reasons. No complaints but I do want to defend the double tube design. When you sleep on your side, one tube gets compressed, so the other tube does the lifting. Some people think this means you’re getting half the air or whatnot, making it dangerous, but that’s not how the physics works. Turn on your garden hose and fill a gallon bucket timing it. Then empty the bucket and try it again, this time covering half the hose opening with a finger. The water shoots out faster (Pressure = Force/Area) but it’s still going to take the same amount of time to fill the bucket. You haven’t lost out on any water in this analogy, meaning you’re not getting less air when one tube gets compressed.

4 years ago

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(7)

timothy b

res shop thanks for making this stuff afforable so that people without insurance can get there sleep supplys

4 years ago

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(0)

Gregory M Verified Purchase

I use this Dreamworks mask and it works great, I am very pleased with the mask and I am very pleased how easy it is to order these from Respshop. Keep up the good work and I would recommend.

4 years ago

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(0)

Dina M Verified Purchase

Great product. Great customer service. Delivered fast. Down side is fast delivery expensive when you need product for health issue immediately. The only thing I would change is the extra air piece instead small/med an option for a larger size with it. I still give this product 5 stars.

5 years ago

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(0)

CHARLES R Verified Purchase

I have been using the Philips DreamWear Full Face Mask for 10 days. I am extremely satisfied as I am consistently getting over 8 hours of sleep. Previously I had been using the Philips DreamWare Under the Nose Nasal Mask for over 2 years and typically was only getting 6 to 7 hours of sleep

5 years ago

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(0)

Joseph C Verified Purchase

Mask came brand new in package and is in pristine condition.

5 years ago

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(0)

Sarah M Verified Purchase

The top of the head attachment for the hose is perfect for people that toss and turn. My husband found this face mask worked the best for him, especially since he sleeps on his side mostly. The fit has been right on for him.

5 years ago

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(0)

Irma P

Was delivered very quickly. It is just like the one I used in clinical trial. It came with all the needed parts. Sleep very well. The price was great. Thanks so much!

5 years ago

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(0)

Vern B

Great mask in the size configuration I was in need of. Not available anywhere else even my usual medical supplier. Great service as well. Highly recommend.

6 years ago

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(0)

Doug J

This is the best designed full face ever! It took a few days to get used to but after that it was perfect. This complaint about air being blocked is a non issue. The air travels down both sides of the mask so If one side is blocked it comes down the other side.

7 years ago

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(0)

Joe B Verified Purchase

I don't know what the other user is talking about. I've used the nasal-only version of this mask for a little over 2 years and just switched to this one. Side-sleeping is not a problem with either. The whole point of using this mask is that it allows you to move and not lose the seal or pressure. Air comes down both sides.

There is no more comfortable mask than the DreamWear. I've used several before finally finding as close to perfection as possible.

7 years ago

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(1)

Adam S Verified Purchase

Subject: CPAP mask
Great device and great service from the RespShop Team

3 months ago

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(0)

Eduardo M Verified Purchase

Subject: Great price for a full face mask
The top-of-head hose connection allows for greater freedom of movement, while the soft, silicone frame ensures comfort without red marks. Ideal for side sleepers, it offers a clear field of vision and easy assembly. Cons: can be a little noisy.

5 months ago

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(0)

Stuart B

Subject: New CPAP mask
Getting used to my Phillips DreamWear full face CPAP mask. Less restricting than earlier type full face masks. Could only get with large cushion instead of medium one. Will have to order medium cushion in the near future. Will come back with report when I can use a medium cushion.

2 years ago

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(1)

Rick K

Subject: Dream Wear full face mask
I find with both the Dream Wear nasal and full face mask tend to move on your face after they have been on for a few hours. This causes leakage and noise for whoever is sleeping with you. It also means that they don't work as well. I have watched lots of videos on YouTube to learn about adjustments but so far have not been successful. The ResMed masks with the front hose seem to work better but are no near as convenient as the Dream Wear masks. with the top hose attachment.

I'm sorry to hear you aren't having great luck with this mask. Do you know we have a 30 day mask exchange policy? Give us a a call at 1-866-936-3754 and we can exchange this for another one. RedMed also makes a mask with the hose on the top, which might fit your face better. It's worth a try!

4 years ago

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(0)

Gary W

Subject: AirFit F30i
I have used this mask system for over a year now. Literally, I have used it since I first was diagnosed and found that I needed it. I have had very little problems with the system, as I use the Philips Respironics Dreamstation (with humidifier). I am for the most part pleased with the setup. I am very observant of the required cleaning and maintenance, so mask parts tend to last longer. Except for the headstrap. The materials used do not stand up to daily use over extended time. The straps lose their elasticity, and the velcro fasteners just wear out. When you are on Medicare, they say the straps are only covered for replacement every six months, and the straps do not last that long. I have talked to Respironics and they are aware of and are supposedly working on this. Until such time this is resolved I usually have to buy an extra strap here and there. $39+ at Repshop.

4 years ago

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(0)

Dave H

I don't understand why folks have a hard time grasping dual air supply.
The design is such that either side can supply all the air thats needed, it isn't a hazard as some would suggest but a safety design giving one two air supplies instead of one.
Don't believe me, put the mask on then collapse one side with your finger, you won't notice the difference.

5 years ago

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(3)

Ben Verified Purchase

Subject: Nice fit, not so sure about the material
I have been using a CPAP for right at a year now. I have been periodically ordering and trying different masks, this being my fourth. I have previously used the F&P Simplus Full, the Resmed N30i, and the Phillips Pico Nasal.

For full face mask, I find it to be far more overall comfortable and fitting than the F&P Simplus. The DreamWear fits well and it is much less overwhelming than the Simplus. With the Simplus the plastic bracing going up the bridge of the nose and so far out my cheeks is too much and some nights causes some mild claustrophobia, where this DreamWear feels very minimalistic. I also really like the hose going off the top of the headgear as opposed to the front.

I went this route with my most recent purchase because I have minor nasal congestion. It is little enough that I can breathe through my nose, but obstructive enough that I never felt like I was getting quite enough oxygen. In the fact that it is a full face mask, it has worked better generally than the two nasal masks, although I do prefer the overall comfort of the N30i over all four that I have tried.

My issue with this mask is that the cushion material itself does not seem to be agreeing with my skin as well as the other three did. I had no skin agitation or discomfort with any of the other masks I have tried. With this mask it starts to feel uncomfortable partway through the night and is leaving agitation marks below my nose and along my chin. It isn't minor marks that go away after I've been up and showered, either. It is 3 PM and I've had it off since 8 AM and my chin still feels mild agitiation and it is visibly red.

Thanks for your comments! We're so sorry this mask wasn't working for you. Please give our team a call and we can help you out with our mask guarantee program. The number is 1-866-936-3754.

Also, if you are now experiencing an irritation issue with all silicone masks (I know you noted not having this issue previously, but just in case your skin has gotten more sensitive), you might want to look in to one of the memory foam masks or using RemZzz liners to mitigate some of that irritation. Let us know if you would like more information on either of those options.

3 months ago

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(0)

Neil Verified Purchase

Subject: New Mask
Asked to give a review of my new mask. I will let you know if I ever receive it. 3 weeks and counting.

3 months ago

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(0)

Steve S

Subject: Phillips Dream Wear Full Face Mask
I tried this mask because my old one was leaking and it was time for a new one. OI liked the idea of having more of my face free ( could wear glasses then if I liked). I discovered that to get a good fit around my nose, it needed critical adjusting. I ended up discontinuing its use since I noticed my soundness of sleep was not as good with this mask (more apnea events/hr). I'm not sure if this was something that could be fixed with the proper adjustment, but since I had no one to advise me on this, I decided to go back to my old full face mask (I had a newer replacement mask cushion I could switch to). Using this older mask I had started with(an earlier Airfit model) I noticed my sleep quality improved quite a bit.

9 months ago

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(0)

Cindy L

Subject: Nose pillow
The size of the actual mask was great but the nose pillow was sized at a medium but slot like a medium large. I have air leaks nightly.

11 months ago

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(0)

Kris I

I am very impressed by the design of this mask. It's a hybrid mask and I think its features are very new. I tried out the small tube first but I realized it didn't cover my mouth enough so I tried a medium. But the problem with the medium was that it didn't hold the cushion high enough on my nose. I don't know if my nose just won't fit with this mask and I would have really loved to give this mask a chance but it just doesn't work for me. I also tried the large and the medium wide, but they leaked so they were too big for me.
The medium size worked the best out of all the sizes I've tried. I just wish there were no leaks. I could tell the leaks came from holes only a few millimeters wide so I'm disappointed that this mask didn't work for me.
One other problem I had with this mask is that my eyes were exposed to a lot of air because of the location of the exhaust. This isn't a problem specific to this mask but I'm still searching for a mask that won't do something like this. Especially if your eyes are sensitive like me, I'm not sure if this mask is right for you.
If you're thinking about purchasing this mask I would make sure the size works for you because it sure doesn't work for everyone. Respshop has great customer service so I would still try one but it personally didn't work out for me. The features are very nice and innovative and I really do wish that this mask worked for me because I want to love it so badly. I'm still on the hunt for the perfect mask.

Hi there!
I'm so sorry to hear this mask didn't work out for you. As you may be aware, we do have a mask exchange policy if you don't like the mask. Once per 6 month period, you may exchange 1 mask. So please give us a call at 1-866-936-3754 or shoot us an email and we can help you find a mask that works better for you.

4 years ago

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(1)

Grunwald G

Sorry, I didn't like this mask - hurt my nose. I went back to my FP mask which is more comfortable and quiter.

Hi, I am so sorry this mask did not work out for you. Luckily we do have a Mask Assurance Policy so please feel free to contact us!
RESPSHOP.COM 866-936-3754

5 years ago

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(0)

Linda V

I find the mask air leakage is inconsistent. I am trying to figure out why some days is 100% fit while other days are 54%. The air leakage has exceeded 2 hours. I am really baffled and do not know what to do. The mask size is what they recommended at the sleep study.

6 years ago

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(0)

Diana F

Subject: Squeals
I really wanted to like this mask, but it makes a high pitched squeal from one of the attachment points. It drives me bonkers. I’ve tried tightening straps, loosening straps, but it still squeals.
Note to customer service: thank you for the credit and for helping me find a new mask that might work for me better!

Thank you for your review! I am sorry you did not like your mask, luckily we do have a mask assurance policy so please check your email for an update.

10 months ago

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(0)

Danny K

Subject: Mask Failure
The plastic is thinner then previous models under the nose and has already worn out. It will no longer give me a good seal. I bought this on 9/30/23. Totally disappointed and can't afford a new one until the first of the year.

Hello,

We are sorry to hear that you are not satisfied with your purchase. For future reference, please use the following link to review our guidelines for our 30 day mask guarantee program!

Please be advised we also sell replacement cushions for the Philips DreamWear Full Face, so you don't need to purchase an entirely new mask!

Please call us at 866-936-3754 so that we can assist you in finding a solution!

1 year ago

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(0)

Joseph B

Subject: Review
The hose slide's off the head piece. The air flow reservoir from the top of the head to the mask is flimsy.

2 years ago

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(0)

Jane Verified Purchase

Subject: Dream wear mask
I've been using the Dream wear mask for about 6 days and I'm having massive air leaks. The night starts out good but the second I roll over, leaks happen. I have tried bothe the small and medium masks and will use the medium wide mask tonight. More to come

Sorry to hear about your experience with the DreamWear Full Face mask! Please feel free to give us a call, we have our 30 day mask assurance program

30 days ago

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(0)

Billy M Verified Purchase

Subject: Mask
I guess I ordered the wrong mask , I was looking for a full face I think it's F20. So these don't really work for me.

We are sorry that you were unhappy with the mask. Luckily, we have mask assurance and have given you store credit so you can purchase a new one.

3 months ago

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(0)

K carter Verified Purchase

Subject: Not good for side sleepers
I purchased this mask hoping it would help because I am a side sleeper and a mouth breather. It just didn't work. I wore the small mask as I have a small face and it sealed perfectly when I was on my back. However when laying on my side the pillow pushes just enough to cause a leak.

Also my lips were chapped after wearing it for 4 hours. I probably should have had the humidity set higher.

We are sorry to hear that! We know not all masks work for everyone which is why we have a mask assurnace policy, give us a call so we can help!

4 months ago

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(0)

Barth L

Subject: review
Looking for something different from nasal pillows. Been getting dry mouth so I thought try a full mask because it was a good deal. Starts off ok, not too uncomfortable. then slips off many times. impossible to seal in mid of night. Tried 3 nights. same results. If you dont move might be ok. Returning it leads to spending alot more $ and trying masks. I guess I will keep it for when I have a cold and cant breath.

Hello,

I am sorry to hear you are not satisfied with your purchase. I see you purchased your mask with the Large frame, you may need a medium frame to help with the slipping of the mask. Feel free to call us at 866-936-3754 to assist you.

1 year ago

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(0)

John C

Subject: Philips DreamWear Full Face CPAP Mask
I ordered a Large headgear with large mask - too big of headgear. I called customer service and they promptly sent me a medium headgear, way too small. I will return and try something else.

I am so sorry that did not work for you. Please call us so we can help you make another selection.

2 years ago

Helpful?

(0)

Duane T

Subject: Phillips Dreamwear for side sleepers.
Love the head gear and full face cushion but NOW Phillips havs recalled the heargea and cushions because of the magnets clips. I can to get replacements . You will not honor the recall and Phillips answers neither calls nor emails. BUMMER and a HUGHE waste of $169.

Hello Duane,
We are sorry you've been affected by both the Philips machine recall and their voluntary safety notification regarding their masks. The Philips masks with magnetic clips only pose a health risk for users/bed partners with metallic implanted devices or metallic objects in the body. We have been sending out free replacement plastic clips for customers who purchased Philips masks with magnetic clips from us. Unfortunately, the magnetic clips on the Dreamwear full face mask cannot be swapped out with plastic clips because the clips are embedded in the cushion.
We've applied a credit to your account equaling the amount you paid for the mask. You can use the credit during checkout by applying your points. We are sorry the Dreamwear mask didn't work out for you! If you'd like to give us a call at 866-936-3754, our medical staff can help you find another mask.

3 years ago

Helpful?

(2)

Charles S Verified Purchase

Subject: Noisy noisy noisy!
What a serious flaw. So noisy with the air flow. And the magnetic clasps are for someone who sleeps on their back and never moves at night. Every time I tried to adjust the mask to get rid of the noice, the mask came loose. I spent more time trying to adjust the mask than actually sleeping with it. Gave up after less than an hour. Definitely sending back for a refund! I've been using CPAP machines for 25 years and know what works and what doesn't. This is poor design in my opinion and experience.

Thank you for your feedback! Not all masks work for everyone so luckily we do offer a Mask Assurance program so give us a call so we can help you find a great fit for you!
Your Respshop team

3 years ago

Helpful?

(2)

Nathan M

Subject: Scary attempt
While after initially fitting the mask I was pleased, after actually trying to sleep with it I was terrified. I made sure to read up on sizing information and used the available size guide before ordering 2 fit kits, one for myself and one for my wife. Both my wife and I woke up feeling like we were suffocating, it was a very scary experience. During use the mask leaked for both of us, side sleeping compressed one of the tubes and for sure decreased air pressure, and the pressure placed on the end of our noses caused both of us discomfort and pain. I can't recommend anyone try this mask as I feel there is a genuine safety concern. I want to be fair and attempt it again but it was just too scary and dangerous. Sorry Phillips.

4 years ago

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(0)

barry d

can not get it to stay in place and does not seal good. tried differant sizes but no change

I am so sorry this did not work for you.
Please contact so we can get this fixed as we do have a Mask Assurance Policy.
Your Respshop Team 866 936 3754

4 years ago

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(0)

Paul M

This mask will cause irritation under your nose. I do not recommend it.

Hi, I am sorry this did not work out for you. Luckily we do have a Mask Assurance Policy so please contact us so we can get this fixed for you! RESPSHOP 866-936-3754

5 years ago

Helpful?

(1)

John K Verified Purchase

In theory the mask is ideal. However the side air tubes are constricted when side sleeping making the mask dangerous to use.

I am returning the mask today.

7 years ago

Helpful?

(0)

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