Contact & shipping
We ship from both coasts for an expedited experience.
Most U.S. orders arrive within 2–3 days.
Questions? Our respiratory therapists are here to help.
- Washington
- Fast Shipping
- Delaware
Talk to a real person
How would you like to reach us?
Mon – Fri · 6 AM – 4 PM PT
Live Chat
Chat with Us
Fax
866-936-3730
Mailing address (correspondence only): RespShop, 9215 151st Ave NE, Redmond, WA 98052
Where we ship from
Your order ships from the warehouse closest to you.
With warehouses in Washington and Delaware, most of the U.S. is just a short trip away.
- ~99% ship same day with clear Rx
- Free shipping on orders $75+
- Free shipping for life after $300
West Coast
Washington
East Coast
Delaware
Need it out the door today? Guarantee it with Rush Handling.
Same-business-day shipping, guaranteed, or your $5 back automatically.
Send us a Message
Fill out the form and a real human on our team will get back to you within one business day. For faster help, call 866‑936‑3754 or start a live chat.
CPAP experts ready to help.
With exclusive deals, recommendations, and support at every step of your CPAP journey our in-house respiratory therapists are here for you.
- Certified respiratory therapists
- Live chat assistance · replies in under 2 minutes
- Phone support and ordering 5 days a week
- Deals, recommendations, and re-supply reminders
5 experts online
Available now
"What motivates me most is helping those who need it the most. There’s nothing more rewarding than seeing patients grow in their confidence and understanding of sleep therapy"
4.9★
900+ reviews
<2 min
Avg. reply time
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People helped
Frequently Asked Questions.
How long does shipping take?
Most U.S. orders arrive within 2–3 days. We ship from both coasts, so your order leaves from the warehouse closest to you, and about 99% of orders ship the same business day when the prescription is clear or already on file.
Prefer faster delivery options?
Choose 2nd Day Air or Next Day Air at checkout. Special orders ship in 1–3 business days and usually arrive within about 2 weeks.
Delivery times can vary with prescription verification, stock, carrier delays, weather, and federal holidays.
You can read our full Shipping Policy here.
Can I get my order faster?
Yes! Add Rush Handling for just $5 at checkout and we guarantee your order ships the same business day, or your $5 is refunded automatically.
For the fastest delivery, pair Rush Handling with 2nd Day Air or Next Day Air.
Do you have a physical store or offer pickup?
No. RespShop is an online-only store, so there’s no retail location or in-person pickup. Instead, we ship fast from warehouses on both coasts, and our respiratory therapists are available by phone, chat, email, or text to help you.
Where do you ship from?
We ship from two U.S. warehouses: Washington State on the West Coast and Delaware on the East Coast. Your order ships from whichever is closest to you. For example, orders to Georgia, Florida, or New York ship from Delaware, and orders to California, Oregon, or Arizona ship from Washington.
Do you offer free shipping?
Yes. Shipping is free on orders of $75 or more, and once you’ve spent $300 with us, you get free shipping for life.
Check our Shipping Policies here
