30-Day Easy Return. Details
DreamStation Go Travel CPAP Humidifier
Philips is proud to announce their new travel heated humidifier for their DreamStation Go travel CPAP machine. This is the thinnest travel humidifier on the market with water-saving technology and is compatible with both bottled and tap water!
Now you can travel with all the comforts of your home CPAP machine with all-night humidification making this a travel game changer!
Smart Humidification
The DreamStation Go has water-saving technology which adapts to a wide range of conditions as you sleep. It will adjust the moisture it delivers as needed and if you under fill the chamber it will shut off the heater plate preventing you from breathing dry air.
Specifications
- Tubing Compatibility Micro-flexible 12 mm, 15 mm and 22 mm standard tubing
- Water Compatibility Distilled, tap or bottled (It is recommended that you use distilled or bottled water in hard water areas.)
- Battery Power Not recommended
DreamStation Go Heated Humidifier Firmware Update Instructions
- Insert the supplied microSD into the microSD slot on the left side of the DreamStation Go.
- Ensure the card is fully engaged by using the filter to push the card into the slot.
- Power your device and wait for the upgrade screen to appear. Do not connect the humidifier to the device until the software update is complete.
- When the upgrade screen is visible, swipe to "Yes" and tap to confirm. Your device will begin the update. Do not turn off power while the upgrade is being applied.
- With update applied, remove the front cover from your device by pulling on the side of the cover.
- Connect your DreamStation Go Humidifier to the front of the device
Your device is now ready for use. Please consult your manual for further humidifier instructions.
Frequently Asked Questions
Need more help? Feel free to contact us and our sleep gurus will be more than happy to help!
I purchased a DreamStation Go before the heated humidifier released. What do I have to do to make sure the heated humidifier works with my DreamStation Go?
Heated humidifiers purchased separately from a DreamStation Go will ship with a
microSD card containing a version of DreamStation Go software that supports the
heated humidifier. You can upgrade the software on the DS Go device using this
supplied microSD card. Read and follow the supplied upgrade instructions before
connecting the heated humidifier to the DreamStation Go.
I see an error message whenever I connect the DreamStation Go heated humidifier to my DreamStation Go that reads “Accessory Unsupported”.
Your DreamStation Go software needs to be updated to support the heated
humidifier. Your heated humidifier should have shipped with a microSD card that
contains this software, along with upgrade instructions. Read and follow the supplied
upgrade instructions before connecting the heated humidifier to the DreamStation
Go.
I received a pop-up message on the device that reads " Stop therapy, remove and then reinsert water thank” What should I do?
This message will appear if the humidifier water tank is incorrectly seated on the
humidifier heater plate. To remedy:
1. Stop therapy
2. Remove and then reinsert the water tank
3. Visually inspect to make sure that the water tank is not seated on an angle.
Once complete, you may resume therapy. If inserted correctly, the pop-up should not
appear again.
Can I use the DreamStation Go Overnight Battery AND the DreamStation Go heated humidifier at the same time?
Given the power demands of a CPAP heated humidifier, the DreamStation Go cannot
support simultaneous usage of both the heated humidifier and overnight battery.
How do I adjust the humidification level?
Humidification level (0-5) can be changed only while the device is on and delivering
therapy.
To change the humidification level, tap the humidifier icon in the bottom left corner of the
screen. Tap the right arrow to increase humidification output, tap the left arrow to
reduce the humidification output. Setting the humidifier level to 0 will turn the
humidifier off. The maximum setting on the humidifier is 5.
How do I adjust the humidifier settings?
Humidification settings (i.e. Mode and Target Time) can be adjusted while therapy is
turned off. To change these settings, navigate to the My Comfort menu. From here
you can view and adjust the humidifier settings.
What is the difference between Adaptive and Fixed humidification modes?
Adaptive humidification mode automatically adjusts the humidifier heater plate
temperature to maintain a constant level of relative humidity to your mask.
Fixed humidification mode applies constant heat to the humidifier heater plate
regardless of the conditions in your room.
What is Target Time?
This feature allows users to specify the amount of time they intend to use the device
each night. If Target Time is enabled, the device will adjust humidification output so
that water is consumed evenly over the specified time period. Users can select Off,
Auto, or 4 - 10 hours in 0.5 hour increments. This setting is only available when the
humidifier is set to Adaptive humidification mode.
When set to Auto, the device automatically sets the target time based on a users’ past
device usage hours.
How long is the DreamStation Go heated humidifier warranty period?
There is a 2 year warranty on the machine against manufacturers’ defects.
How much water does the heated humidifier hold?
The heated humidifier tank holds 240ml of water.
What types of water can I use with the heated humidifier?
Potable water, such as tap, bottled, or distilled. Never use water from a biologically
unsafe source such as a lake, river, stream, or well.
What are the cleaning recommendations for the water tank?
Clean the water tank daily to prevent mold and bacteria. Tank base can be cleaned by
placing it in the top shelf of a dishwasher, or hand-cleaning with a mild dishwashing
soap.
Hand-wash the tank lid only with a mild dishwashing soap.