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Order online and pick up at the warehouse, or mail correspondence to:
Address
9215 151st Ave NE Redmond, WA 98052
Pick Up Hours
Mon - Fri: 8am - 4pm PT
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Fill out the form and a real human on our team will get back to you within one business day. For faster help, call 866‑936‑3754 or start a live chat.
The Best Staff
CPAP experts ready to help.
With exclusive deals, recommendations, and support at every step of your CPAP journey our in-house respiratory therapists are here for you.
- Certified respiratory therapists, US-based
- Live chat assistance · median reply 47 sec
- Phone support and ordering 5 days a week
- Deals, recommendations, and re-supply reminders
4 experts online
Available now
"What motivates me most is helping those who need it the most. There’s nothing more rewarding than seeing patients grow in their confidence and understanding of sleep therapy"
4.9★
900+ reviews
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Frequently asked questions.
Quick answers to what we hear most. Still stuck? Our team is one click away.
A current prescription is required for CPAP machines and most full-face or nasal masks. You can submit your Rx at checkout, fax it to 866-936-3730, or use our Rx Renewal Service. Supplies like filters, hoses, and water chambers do not require a prescription.
Important: Shipping service is unavailable for any destination within Europe.
UPS
- UPS Worldwide Saver: 3-5 Business Days Delivery
- UPS Worldwide Expedited: 5-7 Business Days Delivery
- UPS Flat Rate Shipping: 8-21 Business Days Delivery. Only applicable to small packages
USPS
- Priority Mail International: 7-10 Business Days
- Priority Mail Express International: 3-7 Business Days Delivery
It's important to notice that some products, like portable batteries, are not able to be shipped internationally due to airline restrictions
Yes, it will be set to the pressures indicated on your prescription.
An indispensable part of sleep apnea treatment, CPAP machines are covered by many insurance policies. The cost of replacing the machine every 5 years is also covered.
To qualify for one, you’ll need a prescription for CPAP therapy from your doctor. You’ll also need to meet your provider’s compliance requirements for CPAP insurance coverage
Returning Unopened and Unused Products: If the product is unopened, unused, in its original packaging, and in a resalable condition, kindly return it to us along with your invoice. We will issue a refund to your credit card or PayPal account. Please note that a 15% returns processing fee will be deducted from the original purchase price.
Open or Used Products: We do not accept returns of opened or used products, unless they are CPAP Machines or Masks (Please, refer to our Mask Return Policy). Please note that if you return a used product, it will be sent back to you.
Product Defects: If you encounter any product defects, please contact us for assistance.
Shipping Costs: Shipping costs are non-refundable. Any fees associated with returning items to RespShop.com are the customer’s responsibility.
Returns for CPAP masks are covered under the 60-Day Mask Guarantee Program.
