Sunset Healthcare CPAP Bacteria Filter

Subject: Respshop
Folks, don't ask this company to send you free filters because the PHILIPS company recalled their C-Pap machine. This respshop is not a Philips company. They only offer filters to those who's doctor recommended them as a temporary fix. Respshop is separate from Philips. They can help you by selling filters and explain to you how to install them. They tell you right off the start that these filters do not filter out the dangerous gases eminating from the foam insulation. Only pieces of foam get caught so you don't continue inhaling them through the hose. The gases were there before you even put the mask on. They can make you very sick including some reports of cancer believed might be a factor.
So please do not blame respshop for Philips recall. Mine was recalled but I was able to convince Medicare that even though I only had it for 1 year, I was told to stop using it so that paved the way for me to seem it unusable and I want you to cover the price of a new one.
They agreed that it was an inferior product and gave me the ok to buy a C-Pap machine. Any brand. So I'm waiting for a resmed Airsense C-Pap machine. Excellent reviews.

Subject: not worth it
The bacteria filter I bought is $7 and cast me $13 in shipping! That is unacceptable and I will not be using this company in the future. Also the filter degraded my CPAP pressure slightly, so I stopped using it. This was supposed to be a stop-gap while the CPAP recall process plays out, but Respshop said I need to replace this filter every three days! Are you kidding me? At that price? Good business move Respshop! Bad move for me!

Hi John, on our webpage for the product, it does say that this is just to protect from particulates, but will not protect from gas unfortunately. This should only be ordered if recommended by your doctor. The filter can only last 3 days if you use it with the humidifier as the moisture will block the pressure. It is also noted that users may notice a differential in pressures depending on current settings. I do apologize for the inconvenience. If you decide to order more, please use code FILTER to save on shipping for the filter.

Subject: CPAP RECALL
SO this Dream station CPAP machine is not safe to use but i am told that i must purchase filters and a lot of them, 2 - 3 filters per week when using humidity
If this faulty equipment is needing a filter shouldn't they be supplied by the manufacturer at no cost to the customer ?
the worst is i just learned about this recall on 7/14/2021
i would think my oxygen supply company (Lincare) would of /could of told me immediately but they NEVER do anything of the sort.
so when can i expect a temporary fix/ permanent fix for this deadly device

Please remember we are Respshop.com and not Philips. We are here to provide products and services you may need and are happy to assist during this difficult time. You can call us for updates as we get them from Philips 866-936-3754

Subject: CPAP Recall
Phillips should be sending these filters at no cost to everyone who has one of their CPAP machines recalled. Patients have already been exposed to harmful chemicals due to Phillips' faulty equipment - and now you want them to buy your filters to protect them from your mistake. Why should they now have to pay for a filter?! Phillips is putting so many people's health at risk. Shame on you! I want free filters delivered to my home until Phillips fixes this mess!

Please remember we are Respshop.com and not Philips. We are here to provide products and services you may need and are happy to assist during this difficult time.

Subject: Sleep APNEA DOT Medical requirements
I am a truck driver, the trucking industry requires all truck drivers who have sleep apnea to use this machines and stay 80% compliant. The (DOT) Dept of Transportation doctor down graded my perfect 2 year medical license to 3 months until I get up to compliance using the machine. I just found out about the recall by ordering supplies, no one was going to tell me this device may cause cancer. Now I may loose my career because I will not be able to meet the DOT compliance they require. A lot of drivers will loose their driving careers if the DOT does not give them a medical extension until this mess is fixed.

Subject: Filter
So I have to purchase a filter to prevent my CPAC Machine from killing me. Isn’t that something that Phillips should be sending out to all machine owners. I have been talking with several machine owners and we think it’s time to file a class action suit against the company. You were told by your doctor to use it every single day Phillips is taking forever to make this problem go away. Just saying

Hello, please remember that we are not the Manufacturer. Philips Respironics is the manufacturer. Please direct your concerns regarding the recall to them directly at 1-877-907-7508.

Subject: Recall CPAP
I think a class action suit should be entered. I would not have known about any of this if I didn’t call ResMed to order supplies and hear their announcement regarding the “Recall�. Had to Google it to get information and now I have to purchase a stop gap temporary fix. Philips needs to step up and supply all the effected users of their inferior product with everything needed. Why wasn’t a notification sent out?

Please note we are RESPSHOP.COM and not Philips. We are here and ready to help if we can.

Subject: Adapter
First of all, I can believe I was charged to order an adapter for a CPAP machine that is being recalled due to expelling cancerous toxins. The recommended adapter not fit the CPAP machine. What a rip off

Hello, please remember that we are not the Manufacturer. Philips Respironics is the manufacturer. Please direct your concerns regarding the recall to them directly at 1-877-907-7508.

The filter should fit between your mask and your tubing. Please give us a call and we can assist with installation. 1-866-936-3754.

Subject: Cpap
Very pissed off. Have developed breathing problems. Why do we have to buy these filters if its a recall. I'm now seeking the assistance of a attorney. Not happy

Yes we understand that as well. Please note the recall is with Philips and not with Respshop. Give us a call as we can offer some short term fixes during this difficult time. You may want to consider renting for a while or purchasing a travel device as your back up.
Respshop 866 936 3754

Subject: Bacterial filters
Due to the "recall" I decided to use a inline bacterial filter for my protection. The order was quickly shipped and received. The filter does not seem to interfere with the flow of air and is simple to install in my unit. I used a "Sharpie" to write the day the filter was inserted and will replace it every three months or sooner if the surface shows debris or the airflow is affected.Will order again!