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Philips DreamStation CPAP Pro with Humidifier

Philips DreamStation CPAP Pro with Humidifier

Model: DSX400T11, DSX400H11
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Philips Recall Info 

RX Required

Respironics DreamStation CPAP Pro with Humidifier

The DreamStation CPAP Pro is smaller and lighter than its predecessor, the System One REMstar Pro 460. In terms of looks, the main color of the machine is now white, and it is equipped with a color LCD Screen and light sensor on top. It has built-in Bluetooth to transfer your data via wireless to your healthcare provider or insurance company. Respironics made the menu navigation simpler with the control knob and buttons. The Pro provides the comfort and technological advancements to ensure a results-driven therapy session paired with personalization you need. This machine comes with humidifier and the option with or without heated tubing (the option without the humidifier is here). It is an excellent choice to use as a travel machine.

Comfort Technologies
C-Flex Plus includes flow-based pressure relief at the beginning of exhalation like the original C-Flex. However, C-Flex Plus also incorporates A-Flex technology which and softens the pressure transition that occurs from inhalation to exhalation. This ensures a far more comfortable experience in fixed-CPAP mode. C-Flex Plus includes 3 different transition settings which can be personalized to suit your needs.

Smart Technologies
The DreamStation Pro offers CPAP Mode - for fixed pressure with no changes or adjustments needed, and CPAP-Check (C-Check) Mode – delivers CPAP therapy wile automatically adjusting the pressure level to meet user needs every 30 hours to give optimal therapy pressure. EZ-Start – reduces the therapy pressure setting for the first few days of operation and gradually increases this setting until the prescribed pressure is reached.

Resistance Control
Resistance Control Technology was designed to maintain optimal pressure for any mask that is used with the DreamStation Pro. All Respironics CPAP masks include a numbering system that is based on variable resistance characteristics, which enables the DreamStation to compensate for different mask types. The result is a persistent and consistent pressure flow no matter what mask is used.

Humidity Control and Heated Tubing (OPTIONAL)
The DreamStation Pro brings excellent humidity control with advanced technology that analyzes ambient temperature and airflow. The DreamStation is capable of automatically adjusting the humidity in your mask to match your preselected humidity level. The heating tube actively works to reduce rainout and automatically adjusts the humidity in your mask, reducing discomfort and increasing the effectiveness of your therapy. The 22/15 mm (non-heated) tube or the 15 mm heated tube is compatible with the DreamStation Humidifier. The Humidifier can be preheated 30 minutes prior to your therapy with a touch of a button.

Built-in Bluetooth Wireless Technology
You can pair the DreamStation Pro to a mobile device that has the DreamMapper app installed. DreamMapper is a mobile and web-based system designed to help users enhance their sleep therapy experience. Note: The DreamStation can only be paired to one mobile device – Smartphone, tablet, etc. If you have the SleepMapper app on your device it will change to the DreamMapper app.

Steps for pairing the DreamStation to your Smartphone or Tablet

  1. Bluetooth setting will be enabled on your mobile device.
  2. "PR BT XXXX" will appear on the Bluetooth screen of your DreamStation CPAP device; (XXXX will be the last four digits of the serial number of your DreamStation)
  3. Begin pairing from your mobile device with the DreamStation powered up and the blower is turned off.
  4. When your mobile device is in range of the DreamStation CPAP, one of the following applies:
    1. Your mobile device has Secure Simple Pairing (SSP).
    2. Your mobile device does not support Bluetooth SSP.
  5. Use the dial knob to choose "yes" or "no". Once "yes" is chosen, the DreamStation device will acknowledge the passkey.
  6. When your mobile device acknowledges the pairing request, both your mobile device and the DreamStation CPAP will be paired and ready to connect using DreamMapper.

Key Features

  • C-Flex Plus Technology - Combines C-Flex and A-Flex technology to provide increased comfort and compliance DreamStation

  • Humidity Control - Ensures excellent humidity control by analyzing ambient temperature and airflow

  • Resistance Control - Utilizes a unique mask numbering system that enables DreamStation to compensate for different mask types

  • Ramp Pressure - Pressure starts off a lower levels and gently increases over the course of 45 min, in 5 min increments

FAQ

How often do I need to change my filters?
Filters are a critical part of your CPAP therapy and need to be cleaned routinely. It is recommended that disposable filters are replaced every 6 to 12 weeks. On the other hand cleanable filters should be washed weekly and replaced every 6 months. Disposable and reusable filters are both available for purchase on our website.

Why is the mask alert feature not working?
Make sure the mask alert feature is set to ON. Be aware that certain masks will not work with this feature; however, mask alert should not affect the performance of the DreamStation Pro.

Does the DreamStation come with a different power supply?
The DreamStation comes with a standard 80W power supply.

RX Required 

Model DSX400T11, DSX400H11
HCPCS Code E0601, E0562, A4604
  Compliance Meter N/A
  Data Storage Capacity SD card: > 1 year On-board: <6 months
  Data Viewing On Screen Sleep Report, DreamMapper App (Optional)
  Water Chamber Capacity 325 mL
  Machine Language Display English, Spanish
  Modes Fixed CPAP, CPAP-Check
  Power Cord Length 1.30 lbs
  AC Power Supply Included, 5.75 x 2.75 x 1.50 Inches
  Filters Reusable pollen; Disposable Ultra-fine
  Pressure Range 4 to 20cm H2O
  Ramp Time 0-45 min, Ramp/SmartRamp
  Starting Ramp Pressure 4 cm H2O to CPAP Pressure (CPAP)
  Dimensions Approximately 6.18 x 7.6 x 3.3 inches
  Dimensions w Hum Approximately 11.7 x 7.6 x 3.3 inches
  Weight 2.94 lbs
  Weight of machine with Power Supply 1.98 kg (4.37 lbs)
  Weight with Humidifier 4.37 lbs
  Ramp SmartRamp with Event Detection Standard Ramp User Adjustable 0 to 45 Minutes
  Pressure Relief C-Flex Plus
  Sound/Noise Level 25.8 dBA machine only/27.9 dBA with hum
  Humidifier Included Yes
  Altitude Adjustment Automatic
  Advanced Event Detection Standard
  Flow Waveforms Standard
  Smartphone App Yes (DreamMapper)
  Color White with light grey
  Warranty 2 Years
  Data Card Yes
  AC Power 100-240 VAC, 50/60 Hz, 2.0- 1.0 A
  DC Compatible Yes, Battery is available separately
  Extra Features EZ-Start, Auto-Trial
  • DreamStation CPAP Pro with built-in BlueTooth
  • Heated Humidifier
  • Reusable foam filter and ultra fine filter
  • Plastic or Heated Tubing
  • Power supply with power cord
  • User Manual
  • Travel Bag
Steve D
Date Added: 06/13/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 06/13/2021

Subject: Dream station
Machine arrived as promised. Worked great. Much quieter than my older one

Nathan C
Date Added: 06/02/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 06/02/2021

I've had my machine since 2018 and never had a problem with it.

Paul P
Date Added: 05/31/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 05/31/2021

Subject: RESPSHOP + Respironics DreamStation CPAP Pro with Humidifier
EXCELLENT PRODUCT.
EXCELLENT SERVICE.
FRIENDLY STAFF.
EASY TO CONTACT.
FAIR PRICING.
SLEEPING JUST FINE.

Oludayo M
Date Added: 05/26/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 05/26/2021

I made an order which was not the type of machine the physician asked me to purchase. I was mail to get the correct order and when I paid the extra money. The order was deliver and those that picked my call was able to answer me promptly. Thank you

Beatrice R
Date Added: 05/25/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 05/25/2021

Subject: My humidifier air gets too hot
I don't have any problems with my machine but I wear the mask and my pressure is set at 14, it was 16 but the doctor lowered it because it was affecting my eyes it was so strong. My only problem is I wake up sweaty at the back of my head and neck and the air gets too warm for me. How do I turn the air from the water to keep it cool?? If there's water left in the chamber in the morning, it is usually warm to hot. I'm hot natured and this is making me uncomfortable. Otherwise I love my machine and it is very quiet.. Thank you.

Beatrice R
Date Added: 05/25/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 05/25/2021

Subject: My humidifier
I don't have any problems with my machine but I wear the mask and my pressure is set at 14, it was 16 but the doctor lowered it because it was affecting my eyes it was so strong. My only problem is I wake up sweaty at the back of my head and neck and the air gets too warm for me. How do I turn the air from the water to keep it cool?? If there's water left in the chamber in the morning, it is usually warm to hot. I'm hot natured and this is making me uncomfortable. Otgerwise I love my machine and it is very quiet.. Thank you.

James K
Date Added: 05/15/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 05/15/2021

Subject: dream station
Wonderful easy to use. My son figured out my DreamStation how to set it up from the preset. I. needed higher air volume. Really help my sleep and my blood pressure for me.

James N
Date Added: 04/01/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 04/01/2021

Great service and I am a experienced Dream Station user so I knew what I wanted and how it works so thanks for the quick response

Don R
Date Added: 03/30/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 03/30/2021

This machine replaced a 12 year old Repironics System One.
The old unit was OK, and seemed pretty quiet, until I started using the Dream Station, WOW!
This new machine is so quiet, I honestly can’t hear it running!
And the programming is super easy.
I’ve read some have dry mouth using a CPAP machine, I’ve had that issue myself, especially during the winter.
When that happens, I use Oracoat XyliMelts, they’re a real life saver!

Raymond N
Date Added: 03/24/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 03/24/2021

Love my new CPAP model DSX500H11 philips respironics dream station auto machine with humidifier. And great price. It gives you all your information at your fingertips. I had my old Philips machine for around 18 years and did it’s job.,the only reason I replaced it was because the humidifier stopped working. The company respshop was great to work with and even called me so they could set up the pressure. But found it very easy to get into settings and set it up if need. But if need help with settings you can always go to UTube and it will show you step by set how to maneuver through the settings.

James W
Date Added: 03/10/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 03/10/2021

I purchased the Dreamstation Pro. I am very satisfied with it. It does all it says and more.

Hunny L
Date Added: 03/07/2021
Rating: 3 of 5 Stars! [3 of 5 Stars!]
Date Added: 03/07/2021

I have dry mouth every morning. I have turned it up to 5. It doesn't ever use all the water. What is wrong with the machine?

TaLandrea B
Date Added: 03/05/2021
Rating: 2 of 5 Stars! [2 of 5 Stars!]
Date Added: 03/05/2021

I can only give my machine two stars for speedy arrival... Unfortunately, my experience with the machine has been horrible. I can only sleep for 3 to 4 hours if that long. I wake up with an EXTREMELY dry mouth. It so bad it makes me feel like I am suffocating. Upon the arrival of my machine, it was already set to 4 humidity and then after the first three days of dry mouth moved it up to the highest setting which is 5 and it was worse. I got up researched why and could not find a viable solution to stopping my mouth from being so dry. If anyone has any suggestions I am all for it but right now I am not happy with my machine because I had to stop using it because it was causing my mouth and teeth to hurt. PLEASE HELP!!!! Cause I know there has to be a solution I have been without my machine for so long and now that I finally got it I still can't use it...

Yaroub O
Date Added: 03/04/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 03/04/2021

Reasonable price with attractive discount, received in a very decent condition , with all catalogues , properly functional

Dieter W
Date Added: 03/04/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 03/04/2021

I've been using CPAPs for about ten years now and the DreamStation CPAP Pro is the best one so far. I love it.

Dave S
Date Added: 02/17/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 02/17/2021

I’ve had my machine for 3 years and have not had one issue. I didn’t like the face mask so I use the nose piece. Also keeps me from being a mouth breather. The reservoir works well for me and I set it on 2. I keep my machine low to the floor so that the humidity doesn’t build up in my nose piece. Very easy to maintain and keep clean. It has been a game changer for me and my wife loves it too(no more snoring).

Anne J
Date Added: 01/20/2021
Rating: 2 of 5 Stars! [2 of 5 Stars!]
Date Added: 01/20/2021

Just got the machine and it's humming. It hums all night. My husband got one as well, and it hums also. What's that about?

Thank you for reaching out to us! I was not able to find an order for you from Respshop. You may want to contact the company you purchased from for some guidance. I would suggest to make sure you machines are on a flat surface and make sure your masks have snug fittings.
Your Respshop Team!

Stephen
Date Added: 01/13/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 01/13/2021

PHILLIPS SHOULD BE ASHAMED THIS IS THE BIGGEST POS HOW DOES A SD CARD GET AN ERROR ON IT AND IT SHUTS THE WHOLE WORKS DOWN. WTF.. I HAVE THIS BIG PAPERWEIGHT

Islam E
Date Added: 01/10/2021
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 01/10/2021

I like this machine. Small and quiet. It was delivered quickly and the pressure was preset by Respshop.

Dora L
Date Added: 12/01/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 12/01/2020

I got this machine last Wednesday and have not been able to use. The air is to much. The setting is a four and cannot turn down.

Robert P
Date Added: 10/12/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 10/12/2020

I received my Dream Machine in April of 2016. It’s flawless. I had a much bigger one that worked also. But the upgrade was game changing. It used to be am i going to do this again when it came to sleeping...to alright then let’s do this type of mentality. An occasional new mask and tubing, change the filters often and then....it’s dream time. No dramas here!

John l
Date Added: 09/15/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 09/15/2020

Good machine very well built and good price, very easy to clean and easy filter replacement, very lightweight I take it everywhere. Im sound asleep and dream the whole nite.
PS my wife loves it as well &#128514;

joe c
Date Added: 09/15/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 09/15/2020

Hi quality. Using it for 1 and 1/2 yrs no problems whatsoever. Great little machine, great price too.

Ed P
Date Added: 08/27/2020
Rating: 1 of 5 Stars! [1 of 5 Stars!]
Date Added: 08/27/2020

Not a good machine. Built very cheaply. Plastic hinges, plastic connectors, plastic clasps. Poor sleep quality wit the Respironics . Was mis lead about what I was buying. Bought over phone due to covid . Resmed is much better. I had a resmed before and was very happy .Make sure you see one before you buy one. Noisy . The cpap shop would not take it back or exchange it.

Hi, I am sorry you were not happy. Please keep in mind that we are NOT The Cpap Shop. We do, however, have knowledge sales staff at Respshop to assist you in making the best choice for you!
RESPSHOP 866-936-3754

Pam H
Date Added: 08/22/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 08/22/2020

Once you get use to it, it's the best one ive used. No noise like older one. Full mask way better. I'm still alive so it's done its job

Pam H
Date Added: 08/22/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 08/22/2020

Once you get use to it, it's the best one ive used. No noise like older one. Full mask way better. I'm still alive so it's done its job

Grunwald G
Date Added: 08/21/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 08/21/2020

Got this machine a few days ago as a replacement for my old System One. I'm very happy with it! Not too thrilled with the "full" face mask by the same company, but the quality, price and features of the machine, and the people at Respshop, can't be beat in my book.

Connie T
Date Added: 08/20/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 08/20/2020

D B
Date Added: 08/15/2020
Rating: 2 of 5 Stars! [2 of 5 Stars!]
Date Added: 08/15/2020

The unit is a very poor design with the tube coming of the back and will swing completely to the back
The humidifier is not user friendly
The tank drops in a rack that is hard to open
And cleaning the humidifier is a pain you have to take apart to properly clean

Hi, I am so sorry you are not happy with your machine. Please contact our Respshop team to see if we can assist you.
RESPSHOP.COM 866-936-3754

Theresa S
Date Added: 08/15/2020
Rating: 1 of 5 Stars! [1 of 5 Stars!]
Date Added: 08/15/2020

Junk! Our machine is 18 months old, programed as a bipap and with settings 12/5, and the stupid thing is currently stuck on the 5, and the company says its the mask. So I purchased a new one, identical to his initial set up, and no change. So JUNK! JUNK! AND MORE JUNK! STAY AWAY FROM THIS JUNK! And the manufacturer wont help

Hi, I am so sorry you don't like your machine. I was not able to find an order for you though our company RESPSHOP.COM
You may want to reach out to the company you purchased it from.
RESPSHOP.COM 866-936-3754

William M
Date Added: 06/08/2020
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 06/08/2020

Great customer service,took care of my concerns.
Thank you

Andy W
Date Added: 08/13/2018
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 08/13/2018

I love this machine! It's a lite weight and small machine but very comfortable. I am starting to have a very good sleep every night. Greatly recommended!

William E
Date Added: 06/27/2018
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 06/27/2018

Big improvement over my old Respironics System One. Very quiet. Also it distributes the moisture very well and uses much less water to get the same or better effect. I got the heated tube, Not sure if it helps or not but the whole package works very well.

Date Added: 04/04/2018
Rating: 5 of 5 Stars! [5 of 5 Stars!]
Date Added: 04/04/2018

I am starting to feel more comfortable after 30 nites, I still have a lot of questions. I started getting nose bleeds after the first week.. So I finally called. And they told me to turn the humidifier up @ll way..And turn the air pressure up on the machine. I guess we will see.

Gary R
Date Added: 10/31/2017
Rating: 1 of 5 Stars! [1 of 5 Stars!]
Date Added: 10/31/2017

Works fine for a week or two then gets very noisy, went through 3 units in 6 months. Consider a different brand

Have a question on this item? Ask here and we will answer it in 12-24 hours, usually in a few business hours! Questions and answers will appear here after we answer. You may also have email notifications.
Likes
Q:
I have tubing from my previous CPAP machine. Isn't the tubing universal? (Asked on 03/07/2021)
A:
Tubing is generally universal, yes. The only exception is heated tubing, which is specific to each machine or manufacturer. Keep in mind tubing needs to be replaced on regular basis and thus it's always good to have a back up.
Likes
Q:
Do you need the prescription for the air setting when purchasing? (Asked on 03/12/2021)
A:
Yes, we will need a copy of the prescription.
Likes
Q:
What is the best cleaning device for this machine? (Asked on 03/09/2021)
A:
Hi, The best bet for cleaning any CPAP is just soap and water. Handwashing your mask, hose, and water chamber is crucial. If you're looking to disinfect on top of the hand washing, I recommend either the lumin or the soclean.
Likes
Q:
Machine is plugged in, but says check power. What do I need to do to make the machine work (Asked on 04/02/2021)
A:
This is likely a power supply issue. If your device is still under warranty, feel free to file a warranty claim. If not, you can purchase a new power supply (SKU# 1118499):

https://www.respshop.com/cpap-supplies/battery-power/respironics-dreamstation-ac-power-supply-80w-p-987.html
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Q:
Hi i am using CPAP nearly a decade and in Singapore not in USA. Can you ship machine. Does the offer includes with headgear and mask and nasal along with machine (Asked on 03/29/2021)
A:
It will come with a Tube but masks are sold separately since there are so many to choose from. Chat with us so we can help you or call 866 936 3754
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Q:
i don't have a prescription, doctor doesn't accept medicaid any longer, my machine stopped pumping air, i simply want to get new one, how do i do it? (Asked on 03/26/2021)
A:
We will need the prescription to set it up to the correct pressure setting. Is there any way to have your physician send you your old prescription?
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Q:
Are these new machines? Or used? (Asked on 03/05/2021)
A:
Brand new! Please give us a call if you would like more information.
Likes
Q:
1. Can patient use HSA charge card for purchase?

2. Price seems great. Are these refurbs, or is the next newer better machine lurking in the wings? (Asked on 06/14/2021)
A:
1. Yes, they can.

2. These are new machines, however they are not auto-titrating machines but manual fixed pressure machines, which tend to be a bit cheaper. Indeed, Phillips recently released the DreamStation 2 which is the new generation in their flagship PAP devices.
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Q:
How may Amps and watts does the machine draw in a 8 hour period? I need the information to ensure I have enough battery in my RV. (Asked on 05/20/2021)
A:
100-240 VAC, 50/60 Hz, 2.0- 1.0 A

The power supply is rated at 80 watts. So you would want to multiply it by the hours of use and you should have total watts used per night. So average I would say 640-800 watts in an 8 hours period. This would be with the humidifier and tube temperature ON. If you turn the Humidifier off or remove it completely, and turn the heated tube off, you will draw much less power.

Please call Philips Respironics directly for precise information: 1-800-345-6443
Likes
Q:
Can this cpap be programmed to bipap (Asked on 05/19/2021)
A:
Hi, I am sorry it cannot. This is only the cpap version. Thank you
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Q:
Does this unit come with mask or does the mask need to be purchased seperately? (Asked on 05/07/2021)
A:
Masks are sold separately. You can see what comes with this item by clicking "Item Includes" underneath the photo of the CPAP.
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Q:
My chapter is not using any.water at night (Asked on 04/19/2021)
A:
Hi this video may help. Please watch and if you have other questions please call our office at 1-866-936-3754. https://youtu.be/NL4qRzqYLbk Thank you
Likes
Q:
hi can you send a picture or video on how to insert the filters on the side of the machine

thank you so much (Asked on 04/16/2021)
A:
https://www.youtube.com/watch?v=4sQx6-Z3V8w
Likes
Q:
Do you sell a battery that can be used with this machine when electricity goes out because of storm? (Asked on 04/15/2021)
A:
Hi you may review this one. https://www.respshop.com/cpap-supplies/battery-power/respironics-pap-ion-battery-kit-p-1082.html
Likes
Q:
How do I change the pressure setting
It is on 6 and to high
I can’t handle the pressure that high
Headache and dry mouth
It started out on 4 which is good.
Please help me with this (Asked on 03/19/2021)
A:
You can follow the instruction here: https://www.youtube.com/watch?v=eMVt3Nm6IqU. But we still suggest you follow doctor's prescription.
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Q:
I just recently received my cpap dreamstation machine. The stting was set to 4.0
Now it jumps to 8_0
I am unable to reset it back to 4.0 (Asked on 04/19/2021)
A:
Hi this may help you adjust the pressure. Please watch the video and if you have any questions please contact our office. https://youtu.be/eMVt3Nm6IqU Thank you
SKU: 988
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