Philips DreamStation CPAP Pro with Humidifier
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Philips DreamStation CPAP Pro with Humidifier

Model: DSX400T11, DSX400H11
For Reference Only
Tubing:
Warranty:
  • Order ships next business day  
  • Prescription Required

Philips Recall Info 

RX Required

Respironics DreamStation CPAP Pro with Humidifier

The DreamStation CPAP Pro is smaller and lighter than its predecessor, the System One REMstar Pro 460. In terms of looks, the main color of the machine is now white, and it is equipped with a color LCD Screen and light sensor on top. It has built-in Bluetooth to transfer your data via wireless to your healthcare provider or insurance company. Respironics made the menu navigation simpler with the control knob and buttons. The Pro provides the comfort and technological advancements to ensure a results-driven therapy session paired with the personalization you need. This machine comes with a humidifier and the option with or without heated tubing (the option without the humidifier is here). It is an excellent choice to use as a travel machine.

Comfort Technologies
C-Flex Plus includes flow-based pressure relief at the beginning of exhalation like the original C-Flex. However, C-Flex Plus also incorporates A-Flex technology which softens the pressure transition that occurs from inhalation to exhalation. This ensures a far more comfortable experience in fixed-CPAP mode. C-Flex Plus includes 3 different transition settings which can be personalized to suit your needs.

Smart Technologies
The DreamStation Pro offers CPAP Mode - for fixed pressure with no changes or adjustments needed, and CPAP-Check (C-Check) Mode – delivers CPAP therapy while automatically adjusting the pressure level to meet user needs every 30 hours to give optimal therapy pressure. EZ-Start – reduces the therapy pressure setting for the first few days of operation and gradually increases this setting until the prescribed pressure is reached.

Resistance Control
Resistance Control Technology was designed to maintain optimal pressure for any mask that is used with the DreamStation Pro. All Respironics CPAP masks include a numbering system that is based on variable resistance characteristics, which enables the DreamStation to compensate for different mask types. The result is a persistent and consistent pressure flow no matter what mask is used.

Humidity Control and Heated Tubing (OPTIONAL)
The DreamStation Pro brings excellent humidity control with advanced technology that analyzes ambient temperature and airflow. The DreamStation is capable of automatically adjusting the humidity in your mask to match your preselected humidity level. The heating tube actively works to reduce rainout and automatically adjusts the humidity in your mask, reducing discomfort and increasing the effectiveness of your therapy. The 22/15 mm (non-heated) tube or the 15 mm heated tube is compatible with the DreamStation Humidifier. The Humidifier can be preheated 30 minutes prior to your therapy with a touch of a button.

Built-in Bluetooth Wireless Technology
You can pair the DreamStation Pro to a mobile device that has the DreamMapper app installed. DreamMapper is a mobile and web-based system designed to help users enhance their sleep therapy experience. Note: The DreamStation can only be paired to one mobile device – Smartphone, tablet, etc. If you have the SleepMapper app on your device it will change to the DreamMapper app.

Steps for pairing the DreamStation to your Smartphone or Tablet

  1. Bluetooth setting will be enabled on your mobile device.
  2. "PR BT XXXX" will appear on the Bluetooth screen of your DreamStation CPAP device; (XXXX will be the last four digits of the serial number of your DreamStation)
  3. Begin pairing from your mobile device with the DreamStation powered up and the blower turned off.
  4. When your mobile device is in range of the DreamStation CPAP, one of the following applies:
    1. Your mobile device has Secure Simple Pairing (SSP).
    2. Your mobile device does not support Bluetooth SSP.
  5. Use the dial knob to choose "yes" or "no". Once "yes" is chosen, the DreamStation device will acknowledge the passkey.
  6. When your mobile device acknowledges the pairing request, both your mobile device and the DreamStation CPAP will be paired and ready to connect using DreamMapper.

Key Features

  • C-Flex Plus Technology - Combines C-Flex and A-Flex technology to provide increased comfort and compliance DreamStation

  • Humidity Control - Ensures excellent humidity control by analyzing ambient temperature and airflow

  • Resistance Control - Utilizes a unique mask numbering system that enables DreamStation to compensate for different mask types

  • Ramp Pressure - Pressure starts off lower levels and gently increases over the course of 45 min, in 5 min increments

FAQ

How often do I need to change my filters?
Filters are a critical part of your CPAP therapy and need to be cleaned routinely. It is recommended that disposable filters are replaced every 6 to 12 weeks. On the other hand, cleanable filters should be washed weekly and replaced every 6 months. Disposable and reusable filters are both available for purchase on our website.

Why is the mask alert feature not working?
Make sure the mask alert feature is set to ON. Be aware that certain masks will not work with this feature; however, mask alerts should not affect the performance of the DreamStation Pro.

Does the DreamStation come with a different power supply?
The DreamStation comes with a standard 80W power supply.

RX Required 

Model DSX400T11, DSX400H11
HCPCS Code E0601, E0562, A4604
Compliance Meter N/A
Data Storage Capacity SD card: > 1 year On-board: <6 months
Data Viewing On Screen Sleep Report, DreamMapper App (Optional)
Water Chamber Capacity 325 mL
Machine Language Display English, Spanish
Modes Fixed CPAP, CPAP-Check
Power Cord Length 1.30 lbs
AC Power Supply Included, 5.75 x 2.75 x 1.50 Inches
Filters Reusable pollen; Disposable Ultra-fine
Pressure Range 4 to 20cm H2O
Ramp Time 0-45 min, Ramp/SmartRamp
Starting Ramp Pressure 4 cm H2O to CPAP Pressure (CPAP)
Dimensions Approximately 6.18 x 7.6 x 3.3 inches
Dimensions w Hum Approximately 11.7 x 7.6 x 3.3 inches
Weight 2.94 lbs
Weight of machine with Power Supply 1.98 kg (4.37 lbs)
Weight with Humidifier 4.37 lbs
Ramp SmartRamp with Event Detection Standard Ramp User Adjustable 0 to 45 Minutes
Pressure Relief C-Flex Plus
Sound/Noise Level 25.8 dBA machine only/27.9 dBA with hum
Humidifier Included Yes
Altitude Adjustment Automatic
Advanced Event Detection Standard
Flow Waveforms Standard
Smartphone App Yes (DreamMapper)
Color White with light grey
Warranty 2 Years
Data Card Yes
AC Power 100-240 VAC, 50/60 Hz, 2.0- 1.0 A
DC Compatible Yes, Battery is available separately
Extra Features EZ-Start, Auto-Trial
  • DreamStation CPAP Pro with built-in BlueTooth
  • Heated Humidifier
  • Reusable foam filter and ultra fine filter
  • Plastic or Heated Tubing
  • Power supply with power cord
  • User Manual
  • Travel Bag
4.2rating Based on 34 reviews
TaLandrea B 03/05/2021
03/05/2021
2 of 5 Stars!

I can only give my machine two stars for speedy arrival... Unfortunately, my experience with the machine has been horrible. I can only sleep for 3 to 4 hours if that long. I wake up with an EXTREMELY dry mouth. It so bad it makes me feel like I am suffocating. Upon the arrival of my machine, it was already set to 4 humidity and then after the first three days of dry mouth moved it up to the highest setting which is 5 and it was worse. I got up researched why and could not find a viable solution to stopping my mouth from being so dry. If anyone has any suggestions I am all for it but right now I am not happy with my machine because I had to stop using it because it was causing my mouth and teeth to hurt. PLEASE HELP!!!! Cause I know there has to be a solution I have been without my machine for so long and now that I finally got it I still can't use it...

Downvote
Paul S 10/20/2021
10/20/2021
1 of 5 Stars!

Subject: Scan
I just bought product and I received a letter that the product defective and respshop.com won’t refund or replace it . I told them I pay the difference if other product higher price all I was told no warranty so they just rob you and leave you cold dry

We apologize for the inconvenience of the recall. The recall was initialized by the manufacturer, and they are the ones that are dealing with the repair/replacement process.. Please know we understand your frustration at this time. There is no affect to your warranty, but it is also a manufacturer warranty. Which means the Manufacturer is looking after it. Please direct your recall questions to the manufacturer at this time: 1-877-907-7508 The Respshop Team

Downvote
Raymond N 03/24/2021
03/24/2021
5 of 5 Stars!

Love my new CPAP model DSX500H11 philips respironics dream station auto machine with humidifier. And great price. It gives you all your information at your fingertips. I had my old Philips machine for around 18 years and did it’s job.,the only reason I replaced it was because the humidifier stopped working. The company respshop was great to work with and even called me so they could set up the pressure. But found it very easy to get into settings and set it up if need. But if need help with settings you can always go to UTube and it will show you step by set how to maneuver through the settings.

Downvote
Ed P 08/27/2020
08/27/2020
1 of 5 Stars!

Not a good machine. Built very cheaply. Plastic hinges, plastic connectors, plastic clasps. Poor sleep quality wit the Respironics . Was mis lead about what I was buying. Bought over phone due to covid . Resmed is much better. I had a resmed before and was very happy .Make sure you see one before you buy one. Noisy . The cpap shop would not take it back or exchange it.

Hi, I am sorry you were not happy. Please keep in mind that we are NOT The Cpap Shop. We do, however, have knowledge sales staff at Respshop to assist you in making the best choice for you!
RESPSHOP 866-936-3754

Downvote
Theresa S 08/15/2020
08/15/2020
1 of 5 Stars!

Junk! Our machine is 18 months old, programed as a bipap and with settings 12/5, and the stupid thing is currently stuck on the 5, and the company says its the mask. So I purchased a new one, identical to his initial set up, and no change. So JUNK! JUNK! AND MORE JUNK! STAY AWAY FROM THIS JUNK! And the manufacturer wont help

Hi, I am so sorry you don't like your machine. I was not able to find an order for you though our company RESPSHOP.COM
You may want to reach out to the company you purchased it from.
RESPSHOP.COM 866-936-3754

Downvote
Beatrice R 05/25/2021
05/25/2021
5 of 5 Stars!

Subject: My humidifier air gets too hot
I don't have any problems with my machine but I wear the mask and my pressure is set at 14, it was 16 but the doctor lowered it because it was affecting my eyes it was so strong. My only problem is I wake up sweaty at the back of my head and neck and the air gets too warm for me. How do I turn the air from the water to keep it cool?? If there's water left in the chamber in the morning, it is usually warm to hot. I'm hot natured and this is making me uncomfortable. Otherwise I love my machine and it is very quiet.. Thank you.

Downvote
Don R 03/30/2021
03/30/2021
5 of 5 Stars!

This machine replaced a 12 year old Repironics System One.
The old unit was OK, and seemed pretty quiet, until I started using the Dream Station, WOW!
This new machine is so quiet, I honestly can’t hear it running!
And the programming is super easy.
I’ve read some have dry mouth using a CPAP machine, I’ve had that issue myself, especially during the winter.
When that happens, I use Oracoat XyliMelts, they’re a real life saver!

Downvote
Dave S 02/17/2021
02/17/2021
5 of 5 Stars!

I’ve had my machine for 3 years and have not had one issue. I didn’t like the face mask so I use the nose piece. Also keeps me from being a mouth breather. The reservoir works well for me and I set it on 2. I keep my machine low to the floor so that the humidity doesn’t build up in my nose piece. Very easy to maintain and keep clean. It has been a game changer for me and my wife loves it too(no more snoring).

Downvote
Anne J 01/20/2021
01/20/2021
2 of 5 Stars!

Just got the machine and it's humming. It hums all night. My husband got one as well, and it hums also. What's that about?

Thank you for reaching out to us! I was not able to find an order for you from Respshop. You may want to contact the company you purchased from for some guidance. I would suggest to make sure you machines are on a flat surface and make sure your masks have snug fittings.
Your Respshop Team!

Downvote
D B 08/15/2020
08/15/2020
2 of 5 Stars!

The unit is a very poor design with the tube coming of the back and will swing completely to the back
The humidifier is not user friendly
The tank drops in a rack that is hard to open
And cleaning the humidifier is a pain you have to take apart to properly clean

Hi, I am so sorry you are not happy with your machine. Please contact our Respshop team to see if we can assist you.
RESPSHOP.COM 866-936-3754

Downvote
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Have a question on this item? Ask here and we will answer it in 12-24 hours, usually in a few business hours! Questions and answers will appear here after we answer. You may also have email notifications.
Question
Do you need the prescription for the air setting when purchasing?
Answer
Yes, we will need a copy of the prescription.
Question
Machine is plugged in, but says check power. What do I need to do to make the machine work
Answer
This is likely a power supply issue. If your device is still under warranty, feel free to file a warranty claim. If not, you can purchase a new power supply (SKU# 1118499):

https://www.respshop.com/cpap-supplies/battery-power/respironics-dreamstation-ac-power-supply-80w-p-987.html
Question
Hi i am using CPAP nearly a decade and in Singapore not in USA. Can you ship machine. Does the offer includes with headgear and mask and nasal along with machine
Answer
It will come with a Tube but masks are sold separately since there are so many to choose from. Chat with us so we can help you or call 866 936 3754
Question
i don't have a prescription, doctor doesn't accept medicaid any longer, my machine stopped pumping air, i simply want to get new one, how do i do it?
Answer
We will need the prescription to set it up to the correct pressure setting. Is there any way to have your physician send you your old prescription?
Question
What is the best cleaning device for this machine?
Answer
Hi, The best bet for cleaning any CPAP is just soap and water. Handwashing your mask, hose, and water chamber is crucial. If you're looking to disinfect on top of the hand washing, I recommend either the lumin or the soclean.
Question
I have tubing from my previous CPAP machine. Isn't the tubing universal?
Answer
Tubing is generally universal, yes. The only exception is heated tubing, which is specific to each machine or manufacturer. Keep in mind tubing needs to be replaced on regular basis and thus it's always good to have a back up.
Question
Are these new machines? Or used?
Answer
Brand new! Please give us a call if you would like more information.
Question
1. Can patient use HSA charge card for purchase?

2. Price seems great. Are these refurbs, or is the next newer better machine lurking in the wings?
Answer
1. Yes, they can.

2. These are new machines, however they are not auto-titrating machines but manual fixed pressure machines, which tend to be a bit cheaper. Indeed, Phillips recently released the DreamStation 2 which is the new generation in their flagship PAP devices.
Question
How may Amps and watts does the machine draw in a 8 hour period? I need the information to ensure I have enough battery in my RV.
Answer
100-240 VAC, 50/60 Hz, 2.0- 1.0 A

The power supply is rated at 80 watts. So you would want to multiply it by the hours of use and you should have total watts used per night. So average I would say 640-800 watts in an 8 hours period. This would be with the humidifier and tube temperature ON. If you turn the Humidifier off or remove it completely, and turn the heated tube off, you will draw much less power.

Please call Philips Respironics directly for precise information: 1-800-345-6443
Question
Can this cpap be programmed to bipap
Answer
Hi, I am sorry it cannot. This is only the cpap version. Thank you
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