CPAP Repair
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CPAP Repair

$99.00
In Stock

Starting at $6.22/mo with store logo mobile Respshop Payment Plan. Learn More

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  • No Prescription Required

CPAP Warranty Expired? Accidental CPAP Damage?

Respshop.com offers CPAP machine repair services on select models of ResMed, Philips Respironics, HDM Z1/Z2, and Somnetics Transcend CPAP Machines.

PLEASE NOTE: We do NOT take insurance as a form of payment.

Because many international CPAPs use different machine parts that are not available in the US, we only repair machines originally sold in the US. Some machines sold in Canada are repairable, but please contact us first before you ship them to us. 

FAQ

When Should I Consider Getting My CPAP Repaired?
Sometimes, it's obvious: it doesn't turn on, its screen is dark, it makes loud noises, or it stops unexpectedly. Sometimes, it's not obvious: its pressure is inaccurate or it's slightly noisier than usual. Usually, these defects are caused by worn motors, defective sensors, water leaks, or accidental drops. Having your CPAP repaired on time will help improve your sleep quality.

Who Pays For Shipping?
You will need to ship the defective machine to us. Respshop will cover the shipping from our office to you. 
*We do not cover international shipping

What If The Machine Is Not Repairable?
The $99 can be used towards the purchase of a new CPAP machine if the CPAP machine repair cannot be processed or the cost is not effective for the owner. The defective machine will then be shipped back to the customer. 

Can I Have A Temporary-Use CPAP While My Machine Is Being Repaired?
We have a CPAP rental service that you can consider.

Do You Fix CPAPs If My Machine is Purchased Elsewhere?
Yes (as long as it is in the US).

Is There A Cost If My CPAP Is Under Manufacturer Warranty And Purchased Elsewhere?
If the machine was purchased from another US dealer, we charge $99 for the processing fee. Manufacturers replace or repair warranty machines for free (if under warranty and confirmed manufacturer defects).

Do You Fix CPAP Humidifiers?
We usually don't recommend humidifier repairs because it is not cost-effective.

Does The Repaired Machine Have Warranty?
1 year - only for newly replaced parts.

CPAP Machine Repair Costs

The initial $99 processing fee provides a full machine diagnostic, the repair quote, and covers the shipping cost of sending the machine back to you. If the machine diagnosis shows your machine is repairable, there will be a labor and parts charge for the repair. Before we start to fix the machine, we will send you a quote. We will need your consent before we fix the machine.
A typical CPAP repair (labor and parts) costs between $200-500, not including the processing fee.

Repair Service - Machine Coverage

  • ResMed AirSense/AirCurve 10 Series CPAP/VPAP
  • ResMed AirSense 11 Auto CPAP
  • Somnetics Transcend CPAPs
  • HDM Z1/Z2 Machines
  • **Philips is currently Not being repaired due to a recall

How Does It Work

  1. Place your order for CPAP repair here
  2. Email us at sales@respshop.com with the following information, make sure to put the Order Number in the subject line. You may also call us at 1-886-936-3754 to give us the information.
  • Device model
  • Machine serial number
  • Date of purchase (if known)
  • Details of issue

    3. Prepare your machine to send to us, put the Order number on the box
IMPORTANT: Please only send the machine itself, DO NOT send any electrical cords, tubing, masks, SD cards, or humidifiers for the safety of our Shipping team.
    4. SHIP TO:
        Respshop
        ATTN: Repairs
        9215 151st Ave NE Redmond, WA, 98052

Machines Accepted For Repair

  • ResMed AirSense 10 Series
  • ResMed AirSense 11 Auto CPAP
  • Devillbiss IntelliPAP
  • Somnetic Transcend CPAPs
  • HDM Z1 and Z2 Machines
Model OOWR
HCPCS Code E1399
Paula F 12/30/2019
12/30/2019
5 of 5 Stars!

Very impressed with close contact regarding my travel machine. I was notified via email when my machine was received. I received a phone call with a question to aid in repair process. I don’t feel the machine has been lost in space, especially since I’m under time constraints for upcoming trip. Thanks respshop!

Downvote
Joyce 08/20/2014
08/20/2014
5 of 5 Stars!

I have been a cpap user for about 10 years now and the machine I have been using finally went out on me. I was searching around for a company that would take my machine in and have it repaired but all I have been getting were replies like "sorry your machine has been discontinued and we cant have it serviced or repaired." I was in a jam and couldn't find anything. I came across this "Out of warranty repair service" on Google and I called and asked about it.

Thanks to the fantastic customer service reps, they were able to help me and get my machine serviced for a $100 deposit. Unfortunately because my machine is so old, I wasn't able to get it repaired :( BUT! by using this service I was able to use that $100 deposit towards a new machine or get that money refunded back to me. Of course I used it towards a new machine. Now I have the System one Auto cpap machine by Philips and I could be happier. Thanks RespShop!

Downvote
Displaying 1 to 2 (of 2 reviews)
Result Pages:  1 
Have a question on this item? Ask here and we will answer it in 12-24 hours, usually in a few business hours! Questions and answers will appear here after we answer. You may also have email notifications.
Question
Do you repair DreamStation 2 Auto CPAP Advanced
Answer
Sorry, we don't offer repairs on the DreamStation 2. I apologize for any inconvenience!
Question
I have a Z1 machine which is about 6 years old. On my recent trip it quit running and showed an error 33. This machine has been used about thirty times in the six years I’ve owned it. From the info I’ve gathered it seems to be consensus that this is caused by the internal battery. Is this likely, and what would it cost to fix?
Answer
Hello,
Error 33 means the internal battery for memory has stopped working and can no longer save data in its memory. Unfortunately, this can't be fixed.
Question
I have a Z2 travel cap. The silicone piece attached to the machine is torn. It is the place where you put the tube adapter. Is it possible for you to replace that small silicone piece?
Answer
Please contact our office and we will be happy to help you with your question.
Question
I have a cpap air sense and is making a noise, it sound like ambulances sirens specially the noise go up when I breath… that can be fix?
Answer
We have a cpap repair program and her is the link to review. IT will also tell you what Resmed units we do repair. https://www.respshop.com/services/cpap-machine-repair-service-p-543.html
Here are the unit we do repair
Repair Service - Machine Coverage
ResMed AirSense/AirCurve 10 Series CPAP/VPAP
ResMed AirSense 11 Auto CPAP
Somnetics Transcend CPAPs
HDM Z1/Z2 Machines
**Philips currently Not being repaired due to recall
Question
I have a Z1 Auto that I went to use and I got a Fault 33 code. I did some research and they (who ever they are), said the internal battery is dead. Is this unit worth repairing? Thank you.
Answer
Here is our link to cpap repair program. There are some great information on this page. Most cpap repairs can be anywhere from $250.00-$500.00 and a new one will cost around $799.00. Completely up to you on whether you would like to have it repaired or purchase a new one.
https://www.respshop.com/services/cpap-machine-repair-service-p-543.html
Displaying 21 to 25 (of 25 questions)
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