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ResMed AirFit N30i Nasal CPAP Mask Starter Pack

Manufacturer: ResMed
Model: 63800, 63801
$115.00
In Stock
Size: Size Guide
Small FrameStandard Frame
Please choose a Size.
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Mask in the Selected Size:

  • Frame with sleeves in the selected size
  • 3x Nasal cushions: small, medium and small-wide
  • Headgear
  • Elbow
  • User manual

  • The AirFit N30i nasal cushion is interchangeable with the AirFit P30i nasal pillow cushion.
  • Wide size nasal cushion sold separately.

Flexible SpringFit Frame
 
The SpringFit frame adjusts to different face shapes and even comes with soft sleeves for added comfort.
Top-Of-The-Head Tube Design
 
Resting on top of the frame is a hose connection with a swivel elbow, specially designed for active sleepers.
QuietAir Vent Technology
 
57% quieter than the original, the new N30i cushion features QuietAir technology, minimizing noise for better sleep.
Designed for Comfort
 
The upgraded nasal cradle cushion offers a comfortable seal and stays secure by adapting to movement.
Quick-Release Elbow
 
The pinch-clip elbow lets you easily disconnect the tube and get up at night without taking off the mask.
Starter Pack Sizing Convenience
 
Choose from 2 frame sizes: S and standard. Includes the headgear and 3 nasal cushion sizes: S, M, and SW.

ResMed AirFit N30i Nasal CPAP Mask

Moving during your sleep is unavoidable, but it doesn’t have to affect your sleep apnea treatment. ResMed’s very first top-of-head CPAP mask, the AirFit N30i Nasal Mask, allows for the utmost freedom of movement by preventing tube drag and leaks.

Finding the right fit is easy. Each starter pack includes three N30i cushion sizes (small, medium, small-wide) and your choice of a small or medium frame for personalized comfort. Plus, the one-size-fits-all headgear with adjustable Velcro tabs ensures a snug fit throughout the night.

With a self-adjusting, open-faced frame and a quieter and softer under-the-nose cushion, the AirFit N30i is optimized for an enhanced sleeping experience. 

Prescription Required

Weekly cleaning: headgear, swivel elbow, frame
Daily cleaning: cushion
 
  1. Disassemble the mask.
  2. Soak all parts in warm water with mild soap for up to ten minutes.
  3. Scrub the vent holes on the elbow and nasal cushion with a soft bristle brush.
  4. Rinse each part thoroughly under running water, squeezing out excess water from the headgear and frame sleeves.
  5. Air-dry all parts away from direct sunlight.
Yes, the AirFit N30i is also compatible with the AirFit P30i nasal pillow cushion. This allows you to choose between a nasal mask and a nasal pillow design for maximum comfort.
The AirFit N30i generally works well with most types of facial hair. The mask's minimal contact design reduces the impact of facial hair on the seal. However, keeping facial hair trimmed will always help improve comfort and fit for any mask.

If leaks persist, try switching out the N30i nasal cushion with the P30i nasal pillow cushion which minimizes contact with the upper lip.
Learn how the AirFit N30i compares to the AirFit N10, N20 and N30 nasal masks in our comprehensive ResMed Nasal Masks Comparison Review.
To maintain the best fit and seal for your CPAP therapy, we recommend replacing the entire mask, including the headgear and frame, every 6 months. 

The silicone cushion, however, may need to be replaced more frequently, typically every 2 to 3 months. Silicone naturally softens over time, which can affect its ability to create a good seal.
  1. Gently pull the mask away from your face and then release it, allowing the cushion seal to inflate and settle comfortably under your nose.
  2. Make sure to clean both your mask cushion and your face, as facial oils can interfere with the seal. 
  3. Ensure you're wearing your AirFit N30i mask according to the fitting instructions in the user guide. The way you put on the mask significantly impacts the seal.
  4. Adjust your headgear as necessary. 
  5. Try a larger or smaller cushion size. 
  6. Replace any worn out mask parts. 
If your CPAP mask still leaks after following all those troubleshooting steps, a different mask style may be a better option. Feel free to contact RespShop for assistance in choosing a different mask. 
 

General
Model63800, 63801
HCPCS CodeA7034, A7035
ManufacturerResMed
Extra FeaturesPressure Range: 4-25 cm H2O
Basic Features
Warranty90 days against manufacturer defects
Tube ConnectionTop of the head
Mask TypeNasal
Headgear Features
Headgear Clips and TypeNone
Headgear Size with MaskOne-size-fits-all
Other Headgear Sizes AvailableNo
Other Headgear Styles AvailableNo
Size
Fit Pack AvailableYes
Lifestyle Needs
Active SleeperYes
Stomach SleeperYes
Glasses FriendlyYes
Reduces ClaustrophobiaYes
Specifically Designed For WomenNo
Facial Hair FriendlyNo
Cushion Features
Cushion Interchangeable with Different TypeYes, ResMed AirFit P30i Nasal Pillows

Compatible with CPAP and BiPAP machines from all manufacturers. AirMini users will need an AirMini Tubing Connector Adapter and a non-heated hose to use the mask.

Questions? Ask here. We typically respond within 12-24 hours, often sooner. You'll receive email notifications once answered.
1–10 of 11 Questions
Q. I need the flat nozzle?
A. Do you mean the swivel elbow piece, or some other part? Do you mean the cushion? The elbow piece is not sold separately. You have the purchase the Frame System or the whole mask to get it. The cushion can be bought separately in different sizes (SKU# 63811 for medium.
Q. I currently use the Resmed Airfit n30i nasal cpap mask with small pillow with my Resmed air sense 11 auto set cpap machine.
I am considering purchasing a Resmed travel mini cpap. Is this mask compatible with the mini Cpap? Ellen Yano
A. If you purchase the Airmini with the compatibility pack that we offer, you can use whatever mask you'd like. Otherwise I would consider using the Airmini with the N30 setup pack.
Q. will this work with the soclean machine?
A. Yes, the N30i nasal mask will work with the ozone cleaner SoClean.
Q. What is the reason for the tube to be connected on the top of the head instead of my old mask which the tube comes out from the front of my nose ?
A. Top-of-head tubing and soft materials ensure you can read or watch TV without irritation or obstructed field of vision. Many CPAP masks can irritate the face and restrict movement throughout the night, but the N30i Nasal CPAP Mask is designed with comfort in mind.
Q. My Resmed headset has a paper filter in the nasal part. Is it ok to immerse this in soapy water? btw this little piece can be popped out, but the filter does not come out.
A. Yes, the newer N30i and P30i have a filter in the cushion that can pop out of the cushion. The filter is sealed within the plastic, so the filter alone cannot come out! This is to assist with the sound of the air coming from the exhalation port as well as the cool air not bothering bed partners. You can surly get it wet, but I would not add soap to it as it may be difficult to get the soap completely out. Ensure to change your nasal cushion every 3 months as the filter may carry excess bacteria.
Q. does this starter kit come with everything seen in the picture mask headgear and the blue head strap?
A. Hi there, that is correct! You select either the Standard or Small frame and it will come with all 3 cushions (Small, Medium, and Small-wide), headgear, user instructions manual, and sizing gauge template.
Q. Could this mask be used with the AirMini if I also buy one of the adapters that will allow the standard hoses to fit? Such as the Zephair adaptor?
A. You may use your own standard hose with this mask as long as you purchase this adapter. https://www.respshop.com/cpap-supplies/tubing/airmini-cpap-tube-connector-p-1384.html Again the hose cannot be heated it has to be a standard hose. Please call us with questions.
Q. I am trying to decide on small or standard frame - any recommendations - I an female if that helps lol
A. See the size gauge https://www.respshop.com/manuals/ResMed-airfit-n30i-frame-fitting-guide.pdf?pdf=ResMed-airfit-n30i-frame-fitting-guide You will see which size will fit you best.
Q. Do I need to purchase the air hose seperate or does it come with it?
A. Hi there, this is for the mask only with connector, so you would still need to purchase separate tubing. However this mask will fit with any standard CPAP tubing.
Q. Is this complete with head gear ready to use minus the air hose?
A. Hello, Yes it is a complete mask minis the air hose.
Showing 1 to 10 (of 11 questions)

31–40 of 47 Reviews
5 of 5 Stars!
Ralph G Verified Purchase
Subject: N30i nasal mask
It’s my favorite of all of the nasal mask. Like having the connection at top of my head
2 months ago
Helpful?
5 of 5 Stars!
Laszlo B Verified Purchase
Subject: Air fit N 30 I
This is the perfect mask that you can get from ResMed I'm signed up on to receive every couple months I get two sets and I never have to worry about having to reorder and the company promptly always sends me my mask and headset I highly recommend this set it's comfortable and you will sleep very well all night long.
3 months ago
Helpful?
5 of 5 Stars!
Laszlo B
Subject: Air fit N 30 I
I've been ordering this from ResMed now for over 2 to 3 years is the most comfortable headset that you can get I get it in an orderly manner and I'm set up for automatically every few months to be able to receive it and it comes on time with no problem ever I highly recommend this mask particularly it's very comfortable and you will definitely get a good night's sleep
3 months ago
Helpful?
5 of 5 Stars!
Clint Q Verified Purchase
Subject: Equipment purchase
Very prompt service and had my new mask in a few days from ordering it
4 months ago
Helpful?
5 of 5 Stars!
Valery S
Subject: Head gear
I am so thrilled with my new head gear. I had been dealing with an ill fitting head gear and now problem solved.
7 months ago
Helpful?
5 of 5 Stars!
Rick K
Subject: ResMed Airfit N30i mask
Great product. Fits well, is small and out of the way, easy to get on and off, although the price is a little high. Not sure why
1 year ago
Helpful?
5 of 5 Stars!
Trisha M Verified Purchase
Subject: N30i
I just love the Resmed N30i mask I was recommended by Respshop! I was at my wits end trying to find the right mask for me. I was struggling and even stopped using therapy. Respshop to the rescue! I called in and explained my troubles and was recommended the N30i nasal mask. No more fighting with that cpap tube in the blankets for me. This mask fits the best out of any mask I have tried. No tube fighting and no mask leaks so I sleep like a baby all night. Respshop explained I can alternate the nasal cushion and the nasal pillow cushion as they both work on the same frame. Two masks in one! The cushion on this mask is super soft and comfy too.
I have always been a light sleeper so the quietness of this mask because of the diffuser is the real reason I love it. Don't be nervous about trying this new mask if you are worried about what size is right for you because it comes in a starter pack with all sized cushions. Easy! Here's a tip - don't forget to take out the diffuser when trying a different size cushion. I highly recommend this mask.
1 year ago
Helpful?
5 of 5 Stars!
Jason
Subject: Great mask
Good fit, i’m asian and using Small wide with standard frame.
Waiting resmed to selling exchangavle filter since it has black mold in small
Hole under the mask filter.
2 years ago
Helpful?
5 of 5 Stars!
Kevin G
Subject: Review of Resmed n30i
I have worn dreamwear under the nose mask for years. I really liked it and put up with some of its deficiencies because I enjoyed the feeling of not having a tube hanging off the front of my face. When I saw a special at Respshop on the resmed I figured I’d give it a try. Wow! This mask is awesome. It fits much more comfortably and the accordion tubes keep it perfectly snug without squeezing. The cheek padding doesn’t shift around and bunch up like the dreamwear and it seems quieter as well. It has greatly improved my sleep and I’m very glad I gave it a try
2 years ago
Helpful?
5 of 5 Stars!
Zhi X Verified Purchase
Subject: Good
Good I like this product, it helps me to sleep better.
2 years ago
Helpful?
5 of 5 Stars!
Ginger P
Subject: I love this mask! I get 97-100% fit every night, and forget I'm wearing a mask.
I used a Philips Dreamwear nasal cushion mask for over six years and recently purchased this ResMed mask because it is a similar design to the mask I'd been using.
This mask is so much better in design and it's much more sturdy yet more comfortable than the Philips mask.
The nasal cushion cups your nose and has two holes instead of one slit, so if you have a small nose, the cushion doesn't collapse.
I plan to make this my permanent mask with no regrets.
2 years ago
Helpful?
5 of 5 Stars!
Roberta L Verified Purchase
Subject: Found this to work well
I bought my first CPAP unit about 2 weeks ago and decided to get the n30i and corresponding headgear For me, it works very well. I like the way the hose connects at the head which allows me to turn over at night and not even notice the hose. I am using the small nasal cushion and find it very comfortable. Since this head gear supports the nasal pillow also (p30i), I bought one of those, too, but have not yet tried it out to see which I like the best.
2 years ago
Helpful?
5 of 5 Stars!
Manoj W Verified Purchase
Subject: Comfort fit
The fit is comfortable. Tube connection is easy to attach / detach.
2 years ago
Helpful?
5 of 5 Stars!
Susan
Subject: Nasal mask
I am sleeping through the night now. This nasal mask is so light it’s like you’re not wearing a mask. Very pleased with it.
3 years ago
Helpful?
5 of 5 Stars!
Debbie F
Subject: Nasal Pillow Mask
This mask is so comfortable and does not bother me at all. I have no problems turning from side to side while sleeping.
3 years ago
Helpful?
5 of 5 Stars!
Jim W
Subject: Love this newer design
The original design was great but I did blow air onto my wife with the new design that issue is no more it’s also quieter
3 years ago
Helpful?
5 of 5 Stars!
Judy P
Subject: Review on nasal mask
This is the first time I have used a nasal mask. I have always used a mask that covered my entire nose. It does make my nose a little sore the next morning. But other than that, I really like it better.
3 years ago
Helpful?
5 of 5 Stars!
Kerry S
Subject: Amazing mask
I wasn't too sure about getting a mask with the dual tube design from some reviews, but I decided to give it a shot. Now I'm very happy with it. I can sleep on my side without any issue and the air flow feels very natural and comfortable. Also the connection point at the top of the head is great, I didn't know I needed it before. The comfort level on this mask is a cut above anything else I've used. Highly recommended to sleepers of any kind.
3 years ago
Helpful?
5 of 5 Stars!
Doug
Subject: Sublime purchase
I’ve heard a lot of people rave about Resmed masks and I really liked the design of the n30i. When I saw it on sale for a low price, I decided to pull the trigger and I can affirm that was a correct decision. It is supremely comfortable and convenient.

Pros-
For starters, it was very easy to get the mask set up and working. The ribbed portion across the top means you can adjust the frame however wide you need. I like this over some other mask designs that require you to measure and pick a frame size. Also the strap on the back is very supple and has a slit which I personally think helps with air flow.
The cushion is well designed. It cradles under the nose and doesn’t shift while also effortlessly delivering air. I’ve been able to sleep well, without disruptive leaks or the cushion moving out of place. There’s also a vent design with holes on it, which helps to diffuse the air. I can attest to its efficacy.
There are also some minutiae that make this mask even better. Quick disconnect connector that can swivel sits on the top of the head. This is incredible, as it means you can keep the air feed away from your body, while also giving you a way to easily get up. I’m also fond of the dual air path design. It means that you can sleep on your side and the unobstructed side will deliver air perfectly fine. There are included cloth sleeves that go over the cheek portions to keep it comfortable- another nice touch.

Cons-
The only real con I have to speak of is that cushion replacements are a little more pricey than other masks I’ve used in the past. However, the cushion feels durable so I may not have to replace it as often.
3 years ago
Helpful?
5 of 5 Stars!
Wade N
Subject: First Mask is Great
This is my first mask so I don’t have any comparisons but I haven’t had any problems. I’ve been breathing well thanks to it and I would make sure to recommend this to anyone looking for a new CPAP mask.

Comfortability – The frame is a wide strap across the back of the head. It spreads out the weight well and there’s a gap in it that helps with air circulation. My mask hasn’t slipped which I know is a common issue with masks that people have, so I think the N30i is good in that area too. As for the cushion, I decided to give a nasal mask a try since it seemed to be a good middle ground in comfort and seal. I haven’t noticed any irritation and I’m able to fall asleep as fast as I used to. No red marks and it hasn’t slipped out of place ither.

Performance – This was my first mask so I wasn’t sure what to expect. My apnea had been really harming my sleep so I was hoping for something that could fully resolve it. I’ve been breathing well every night since I got the mask so I think it’s working excellently. Also, I was worried that the air flow would wake up my wife but she says she hasn’t noticed it. That’s also good.

Overall, the N30i was a great first mask for me. It was very cheap but I don’t think that’s affected the quality at all. It’s a nice touch too that there’s two air tubes down each side of the face. And the hose attaches to the top so I don’t have anything draping over my body. I can sleep on my side as normal. This mask will be my go to for the future and I don’t anticipate trying another model.
3 years ago
Helpful?
5 of 5 Stars!
robert g
Subject: Better than I thought
I have been thinking of trying a nasal mask for sometime after using a face mask for over 10 years. When the Airfit N30i - ResMed Nasal Mask Starter Pack went on sale I decided to take the gamble and try it. I was not disappointed and probably will also be reordering a nasal mask from now on.
3 years ago
Helpful?
5 of 5 Stars!
Sutton S Verified Purchase
This is the third mask I tried and bought it out of pocket. Money well spent as this mask is perfect. No leaks, no headaches, no sores in my nostrils. I only wish I started out with this one! So comfortable.
4 years ago
Helpful?
5 of 5 Stars!
Joanne J
Love the mask. It does not leak and it does not slip. Very comfortable.
5 years ago
Helpful?
5 of 5 Stars!
Sharp S Verified Purchase
Fits well, and I was able to decrease the pressure on my CPAP from what was needed for a regular mask.
5 years ago
Helpful?
5 of 5 Stars!
B H
Well constructed and a great fitting CPAP mask. Less air blowing on my partner.
5 years ago
Helpful?
5 of 5 Stars!
gregg H Verified Purchase
This is my first mask i loved. I slept the first night all the way through trying it the first time. It's super comfortable. The breathing seems magical as it works phenomenal no forced air up your nose. I slept on my side just great. It's grade A all the way, i had a full face mask and a nasal mask thought i'd try a different approach and take a chance on this one (same manufacturer) of my other masks. I actually look forward to sleep now because of this mask, it's comfort level would have to be near 10. The no hose out the front makes a bigger difference than i thought, the sides are very unrestrictive. I'd highly recommend this mask whatever negatives you seen in youtube's ad's (cause i seen a few) just ignore, i'm quite picky and i knew right away this was the answer i was looking for it's awesome, you'll love it.
5 years ago
Helpful?
5 of 5 Stars!
robert d
I think the mask is great fit very well built it is easy to wear all night
5 years ago
Helpful?
5 of 5 Stars!
Elizabeth S
I love this new mask. I have struggled with getting used to my CPAP. I have tried numerous mask & was at my wits end. I feel and sleep better when I use my CPAP. This is the first mask I have used consistently. My insurance would not provide nor pay for this mask. The company I am required by my insurance to use is 1 hour from my house and does not have this mask. So, I had to purchase without any benefits from the insurance that I pay for. I am happy I did, it is working out so well. My health is improving daily. I did read other reviews before I was going to spend $$ for this and one comment which is valid sticks in my mind is that you can hear the air going through near your ears. I have Tinnitus so this is like white noise for me thus helps me sleep better. Not related directly to the mask but I am struggling with getting good evaluation from my doctor to review the air pressure and make adjustments.
5 years ago
Helpful?
5 of 5 Stars!
Michael L
My pulmonologist recommended this mask so I tried it. Now 6 weeks later I can say, that like all masks they have pros and cons. First and probably most important, my wife loves it!! She says it is the quietest mask I have ever used and it doesn't leak as much either as I move around during the night. I found that the head gear stays in place well and agree it doesn't move as much as my Swift LT so it leaks much less. It is also light and very easy to don and doff. It is very comfortable.

What I found to be a problem is while it is quiet for my wife I find it to be like sleeping in a wind tunnel. Very noisy for the wearer especially if you are a side sleeper. At 16 cm of pressure blowing through the mask near my ears is a bit annoying. Secondly, I find it hard to clean the head piece well. All you can do is flush soapy water in and out. I use a vinegar soak then rinse it thoroughly. I feel like a salad if I don't rinse it enough.

Overall I give this system a very good rating and look forward to using it for a while.
5 years ago
Helpful?
5 of 5 Stars!
Sue S
I have been using the N30I for a few nights and I love it! This mask is very sturdy, does NOT ride up the back of my head so once I put it on it stays in place. The cushion stays sealed all through the night so again, no need to adjust it. At first I thought the cushion was leaking but discovered it was just the Vent on the cushion which is normal. This is now my go to mask and I love it!
6 years ago
Helpful?
5 of 5 Stars!
OHalloran O Verified Purchase
I love Airfit N30i mask by Resmed. I have the Dreamwear nasal mask as well, but this mask is made much better. The mask overall is sturdier and the nasal cushion is comfortable and soft. I can clean the cushion without it twisting all over. The headgear can slide on your head like the Dreamwear, but it’s not flimsy and stays on the head. When you receive this mask, the silicone doesn’t have that obnoxious smell that the Respironics silicone does. The elbow can be dtached from the frame for easy cleaning. Resmed seems to do a better job with their masks than other companies. For me this mask makes me more compliant with my therapy.
6 years ago
Helpful?
4 of 5 Stars!
Donald B
Subject: recent purchase
Airfit n 30i best one ever . Finally able to get a nights sleep.
3 years ago
Helpful?
4 of 5 Stars!
James T Verified Purchase
Subject: N30i Very Good
I ordered the mask on Saturday and received it on Wednesday. That is quick shipping, even though I used free shipping.

Pro: The N30i is very good, delivering performance that is a cross between a full nasal mask like the N20 and nasal pillows like the P10. I have chronic congestion, and the N30i pushes the air in far better than a regular nasal mask like the N20.

Con: I like to keep my bedroom cool and the N30i tubing allows a great deal of condensation. I'm not sure what it is, tubing near the ear or the air holes in the cushion, but the mask can seem a bit noisy. The air vents in the cushion are at an unfortunate angle, blowing a fairly high velocity air stream down on my hands as I lie in my preferred sleeping position. Annoying.

My first choice is the N20 AirTouch, which gives me the most consistent comfort and fit. However, when I get congested, which happens frequently, I will reach for the N30i from now on. In spite of the annoyances.
4 years ago
Helpful?
4 of 5 Stars!
chingyuan y Verified Purchase
this mask is fit to my face and only cover small range of my face. So I wouldn't feel too much when i wear it.
5 years ago
Helpful?
3 of 5 Stars!
James L
Subject: A mix of comfort and challenges with the N30i
The ResMed Airfit N30i initially seemed like the perfect mask for me with its comfortable nose piece and top-of-head hose connection. However, after using it for a while, I found that the new design of the nasal piece caused some issues with my thin nose and nostrils. Although I tried adjusting the straps and even experimented with nasal pillows, I'm still searching for the ideal mask that provides comfort and unrestricted airflow throughout the night.
2 years ago
Helpful?
3 of 5 Stars!
Erik S
Subject: N30i Mask Review
Bought a new Airsense 11 and tried the N30i nasal mask. For me, it was not a good fit; the size of the mask did not seem to fit my head and stay situated properly, and I found the area about the nose would leak too much. It might fit better for others, but I came from using a Philips machine and a mask with nasal pillows, and am exchanging for the P30i mask which should be more like my old Philips mask.

Thank you for your review, your feedback is important to us. Please contact us for assistance with the 30 day Mask assurance program.

3 years ago
Helpful?
3 of 5 Stars!
Elie B
Subject: My order
Am still waiting to receive my order
. Where is it now??
3 years ago
Helpful?
3 of 5 Stars!
Jerrold B
Subject: Airfit N30i - ResMed Nasal CPAP Mask Starter Pack
I have been using the CPAP with nasal prongs. Over time I found it irritating my nostrils and really not that good for side sleeping so I purchased the N30i with a kind of a nasal cushion and a top of the head hose entry that looked better for side sleeping. The verdict is mixed. For supine back sleeping this is very good and doesn't irritate my nose at all. But when side sleeping the nasal cushion moves just slightly with my face on my pillow which allows air to leak and a lot of air noise. So its no better or worse than my original nasal prong unit.So far no perfect cpap
3 years ago
Helpful?
3 of 5 Stars!
Kenneth B Verified Purchase
Subject: Feels like not enough air
Pros. Top hose connection is really nice. A little more comfortable than the other nose pillow version i tried.
Soft sides.

Cons. Felt like not enough air was going into me. My nose was sore. Mustache hairs pulled on. Lately I've been ripping it off in my sleep due to discomfort.
3 years ago
Helpful?
2 of 5 Stars!
Kyle R
Subject: Poor Fit
The N30i is an unfortunately poor product that I had high hopes for before using. I have used the P30i which works excellently but wanted to try using the N30i for a potentially more comfortable fit. While the n30i is comfortable and slightly quieter to my ear than the p30i, if you move at all in your sleep it leaks a great deal. I went from 1-2L leakage on the p30i to an average of over 20L leaking on the n30i after falling asleep with a perfect fit! If you toss and turn in your sleep, this mask is not for you.

Hello,

We are sorry to hear that you are not satisfied with your purchase. We do provide a 30 day mask guarantee program. If you have purchased your mask within 30 days feel free to call us to utilize this program.

Please call us at 866-936-3754 so that we can assist you in finding a solution!

12 months ago
Helpful?
2 of 5 Stars!
steven h
Subject: MASK
SEEMS I GET BETTER AIR FLOW THRU OUT THE NIGHT WITH MY OLD PILLOW TYPE OVER THE AIR LIFT SYSTEM. HOW CAN I RETURN THE EXTRA KIT?

Please call our office and we will be happy to help.

2 years ago
Helpful?
2 of 5 Stars!
No
Subject: doesn't quite fit right on a big head
I'm big headed, so head gear always fits me a bit strange. In this case, the circumference of the main gear is not adjustable, so it's one-size-fits-most. For big headed guys like me, that apparently means the top portion of the head gear needs to be slid forward a bit in order to not pull too hard on the bottom half, which is what connects with your nose. If I wear the top portion as far back as the fitting instructions and video show, the nasal pillows are pulled up into my nose, which causes quite a bit of nostril pain by morning.

By slouching the top portion forward to relieve the "pulling" against my nostrils, I end up having a less secure fit for the nasal pillows, and hence air leakage problems.

Seems I just need to stick to head gear options where I can adjust in various directions to get a comfortable all-night fit.

Luckily, we have the Mask Assurance Program. Please give us a call, 866-936-3754, so we can help you find the best mask for you.

3 years ago
Helpful?
2 of 5 Stars!
tim w
This mask is a great design from an "impressions" left in the am pov, however,
the "seal" doesn't work as well and mouth breathing was a real issue (dry mouth)
and I just didn't sleep very well and was very disappointed as I loved the idea of the mask.
6 years ago
Helpful?
1 of 5 Stars!
Raoul B
Subject: Recent purchase of my third mask
Again,uncomfortable and leaking air during the night .Awakens my wife and me.

We are very sorry you are unhappy with this mask. It is true that not every mask will work for everyone, and sometimes it does take trying multiple to find the correct mask. Our mask assurance is applicable once every 6 months. I would suggest if you've used your mask assurance already to give us a call to discuss what hasn't worked for you mask wise and we can try to help you decide on a different mask to try. You may also want to consider seeing if a local company would be able to help you with a mask fitting. Thank you.

2 years ago
Helpful?
1 of 5 Stars!
Evelyn E Verified Purchase
Subject: Not compatible with Resmed machine
I was hopeful but this connector is not compatible with the hose to my Resmed machine. The 2nd problem is that the covers that protect the face will not go back on once removed. Not a good design.

Hi Evelyn,

masks are universal with any hose. Chances are you might have the adapter from your previous mask stuck in your hose. I am not sure what you mean by covers, but please feel free to call us at 866 936 3754 and one of our staff will be able to help you set up your mask so you can use it.

3 years ago
Helpful?
1 of 5 Stars!
brian J
I hate this mask so much. Thumb screws are more comfortable.
5 years ago
Helpful?
1 of 5 Stars!
david o
the last full face I bought had exhaust holes that rotate with your movement at night. your mask has same movement.the air that comes from these vents into your eyes give you very puffy eye lids in the morning. could all vents be made to face down I am 72 age and having no air blowing in your eyes from any mask would be a bonus . thank you david
6 years ago
Helpful?
Showing 31 to 40 (of 47 reviews)
General
Manufacturer
ResMed
Philips Respironics
ResMed
Basic Features
Warranty
90 days against manufacturer defects
90 days against manufacturer defects
90 days against manufacturer defects
Tube Connection
Top of the head
Top of the head
Front of the face
Mask Type
Nasal
Nasal
Nasal
Headgear Features
Headgear Clips and Type
None
None
None
Headgear Size with Mask
One-size-fits-all
One-size-fits-all
One-size-fits-all
Other Headgear Sizes Available
Other Headgear Styles Available
Yes, DreamWear Headgear (w/o plastic arms)
Size
Fit Pack Available
Lifestyle Needs
Active Sleeper
Stomach Sleeper
Glasses Friendly
Reduces Claustrophobia
Specifically Designed For Women
Facial Hair Friendly
Cushion Features
Cushion Interchangeable with Different Type
Yes, ResMed AirFit P30i Nasal Pillows
Yes, DreamWear Silicone/Gel Nasal Pillows, DreamWear Full Face